Test Center Administrator/Proctor-Part Time

PSI ServicesRochelle Park Twp, NJ
Onsite

About The Position

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Requirements

  • High school diploma or equivalent.
  • US citizenship is required.
  • Customer service experience preferred (training provided).
  • Strong communication skills and attention to detail.
  • Ability to remain calm under pressure and handle sensitive situations.
  • Basic computer skills; Microsoft Office experience is a plus.
  • Physical ability to stand/walk for up to 40% of your shift.
  • Commitment to exam security and compliance.

Responsibilities

  • Welcome test takers and explain testing procedures clearly.
  • Verify IDs and maintain strict exam security protocols.
  • Set up workstations and troubleshoot technical issues with internal teams.
  • Supervise exams and ensure compliance with PSI policies.
  • Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
  • Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
  • Provide support for test takers with accessibility needs.
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