Test Center Administrator - Part Time

PSI Services•Redding, CA
•Onsite

About The Position

PSI is a global testing-solutions company that provides license and certification exams for state and federal agencies, along with assessments for public and private companies. Its mission is to create a positive testing experience that empowers candidates to succeed. The Test Center Administrator (Exam Proctor) helps maintain exam integrity and provides a smooth, professional experience for test takers. This is an entry-level role with training provided. The position is part time and is located at 2861 Churn Creek Road, Unit C, Redding, California 96002. The wage is $17.50 per hour. The schedule is Wednesday, 8 a.m.–12 p.m.; Thursday, 8:30 a.m.–2:30 p.m.; Friday, 8 a.m.–3 p.m.; and Saturday, 8 a.m.–2 p.m.

Requirements

  • High school diploma or equivalent.
  • U.S. citizenship.
  • Strong communication skills and attention to detail.
  • Ability to remain calm under pressure and handle sensitive situations.
  • Basic computer skills.
  • Ability to stand or walk for up to 40% of the shift.
  • Commitment to exam security and compliance.

Nice To Haves

  • Customer service experience; training is provided.
  • Microsoft Office experience.

Responsibilities

  • Welcome test takers and clearly explain testing procedures.
  • Verify identification and maintain strict exam security protocols.
  • Set up workstations and troubleshoot technical issues with internal teams.
  • Supervise exams and ensure compliance with PSI policies.
  • Perform opening and closing procedures and light housekeeping, including sanitizing workstations.
  • Coordinate with internal departments, such as IT, to resolve technical issues in the test center.
  • Support test takers with accessibility needs.
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