Test Center Administrator/Proctor - Part Time

PSI Services • Santa Fe Springs, CA

1d • Onsite

About The Position

PSI is a leader in the assessment industry with over 75 years of experience, providing license and certification exams for various agencies and assessments for public and private companies. As a Test Center Administrator (Exam Proctor), you will be crucial in maintaining exam integrity and ensuring a smooth, professional experience for all test takers. This is an entry-level position with provided training, ideal for individuals who prioritize accuracy, customer service, and a calm testing environment.

Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Nice To Haves

• Customer service experience preferred (training provided).

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED