Philadelphia-Direct Sales - Territory Training & Sales Manager

ClearCaptions LLC•Philadelphia, PA
•$75,000 - $80,000•Remote

About The Position

ClearCaptions is seeking a customer-centric and social individual passionate about helping Seniors. The Territory Training & Sales Manager will primarily conduct company installs in customer homes (90%) and dedicate the remaining time to generating referrals and building community relationships. This role offers a competitive earning range of $75k-$80k with uncapped upside, a base salary of $45k, and additional benefits. ClearCaptions, founded in 2011, is dedicated to improving the lives of the hard-of-hearing by enabling communication through groundbreaking technology and exceptional service. As an FCC-certified provider, ClearCaptions upholds high industry standards for privacy, security, and professionalism.

Requirements

  • High school diploma or equivalent.
  • Outside sales experience, Business to Business and/or Business to Consumer.
  • Sales experience or other work with seniors preferred.
  • Experience working in the hearing health field beneficial.
  • Have a valid driver’s license and a personal automobile.
  • Ability to travel extensively by car in the assigned region and by air on occasion.
  • Work from a local home office equipped with high-speed Internet.
  • Proficient computer skills and basic use of the internet.
  • Comfortable working with seniors and disabled persons.
  • Willing and available to work flexible hours including weekends.
  • Excellent people and relationship building skills.
  • Excellent verbal and written communication skills, presentation, and problem-solving skills.
  • Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
  • Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
  • Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
  • Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams).

Nice To Haves

  • Sales experience or other work with seniors.
  • Experience working in the hearing health field.

Responsibilities

  • Conduct company installs from leads in customer homes.
  • Generate referrals and build relationships within the community.
  • Install ClearCaptions Phone and/or other ClearCaptions products and connect them to the customers’ existing services.
  • Educate customers on how to use the phone and its features.
  • Establish relationships with retirement communities and groups in the local market.
  • Create, attend, and educate consumers in Senior Events and other events.
  • Build relationships with and educate Hearing Professionals on Caption Telephone Services options in the local market.
  • Maintain adequate inventory of equipment and supplies to service customers.
  • Create lead-generation activities and generate referrals.
  • Adapt to new responsibilities and opportunities as necessary.
  • Develop and maintain positive relationships with customers assigned in their sales territory.
  • Be actively involved in local Senior Citizens & Hard of Hearing organizations and events, and trade shows in the local community.
  • Maintain appropriate customer and territory records using Salesforce and other tools.

Benefits

  • $485 monthly auto allowance
  • Company phone and iPad
  • Monthly internet reimbursement
  • Annual work-from-home reimbursement
  • 401k match
  • Annual fitness reimbursement
  • Tuition and professional development reimbursement
  • Growth opportunities
  • Comprehensive benefits package
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