Augusta-Direct Sales - Territory Training & Sales Manager
About The Position
The Territory Training & Sales Manager (TTSM) is a full-time, field-oriented sales and customer service role focused on helping people with hearing loss, primarily seniors. The position primarily involves installing ClearCaptions equipment and training customers in their homes, with the remaining time spent generating referrals and developing relationships in the local community. The TTSM works independently in an assigned territory and is provided installation leads to accept and complete. The role also requires creating new leads through referrals, relationships with hearing care providers and other business partners, and educational events. This is a remote/work-from-home position reporting to the Regional Sales Manager. The employee works from a local home office with high-speed internet and travels extensively by car within the assigned region, with occasional air travel. Compensation is a $45,000 base salary, with an advertised earning range of $75,000–$80,000 and uncapped upside.
Requirements
- High school diploma or equivalent.
- Outside sales experience, including business-to-business and/or business-to-consumer sales.
- Valid driver’s license and a personal automobile.
- Ability to travel extensively by car in the assigned region and occasionally by air.
- Ability to work from a local home office equipped with high-speed internet.
- Proficient computer skills and basic internet skills.
- Comfort working with seniors and people with disabilities.
- Willingness and availability to work flexible hours, including weekends.
- Excellent interpersonal and relationship-building skills.
- Excellent verbal and written communication, presentation, and problem-solving skills.
- Self-starter with strong organizational and time-management skills; able to work independently and handle multiple priorities with demanding timeframes.
- Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
- Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
- Proficiency in Microsoft Office and modern virtual-team communication tools such as MS Teams.
Nice To Haves
- Sales experience or other work experience with seniors.
- Experience in the hearing health field.
Responsibilities
- Install ClearCaptions phones and/or other products and connect them to customers’ existing services.
- Train and educate customers on how to use the phone and its features and benefits.
- Establish relationships with retirement communities and groups in the local market.
- Create, attend, and present at senior and other community events to educate consumers.
- Build relationships with hearing professionals and educate them about ClearCaptions caption telephone service options.
- Maintain adequate inventory of equipment and supplies to service customers.
- Create lead-generation activities and generate referrals.
- Develop and maintain positive relationships with customers assigned by ClearCaptions in the sales territory.
- Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
- Maintain customer and territory records using Salesforce and other company-provided tools.
- Adapt to new responsibilities and opportunities as necessary.
Benefits
- $485 monthly auto allowance.
- Company phone and iPad.
- Monthly internet reimbursement.
- Annual work-from-home reimbursement.
- 401(k) match.
- Annual fitness reimbursement.
- Tuition and professional development reimbursement.
- Growth opportunities.
- Comprehensive benefits package.
- Uncapped earning upside.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
