Territory Service Representative - Springfield, MA

NOVO DISTRIBUTION LLC•Connellsville, PA

1d•Onsite

About The Position

The Territory Service Representative will provide full store service to National Home Center (NHC) account in an assigned territory of stores. They will be required to travel to various Lowes’ stores as needed due to vacancies, PTO (Paid Time Off), or surge in business needs.

Requirements

High school diploma
Possess and maintain a current unrestricted (other than for vision correction) driver’s license and acceptable driving record along with adequate on-going auto insurance on personal vehicle.
Proficient in Microsoft Office suite: Word, Excel, Outlook, and PowerPoint.
Ability to successfully communicate verbally and in written form with employees and various levels of management.
Solid organization and time management skills.
Ability to work independently, make accurate decisions, and analyze risk, while adhering to deadlines.
Ability to work a flexible work schedule.
Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Nice To Haves

Training in construction and/or inventory analysis helpful.
Prior field service work experience or big box retail experience.
Highly motivated, customer oriented and a self-starter
Highly organized, detail-oriented, and great follow-up and follow-through skills.
Experience and/or knowledge of building products or materials industry.

Responsibilities

Travels to stores within assigned territory on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned territory.
Maintains accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate.
Maintains appearance of Company’s product in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in-place.
Provides training to store personnel on the Company’s products and services.
Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
Facilitates store reset activity with the NHC Store Planning Team as required.
Participates in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).
Stocks replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).
Manages all expenses per corporate policies and procedures.
Performs other duties as assigned.