Test Administrator (Springfield, MA) (Temporary)
About The Position
Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs. They offer a full suite of services from test development to data management and deliver exams through a comprehensive network of test centers. Pearson VUE is a business of Pearson, the world's leading learning company. This is a temporary, part-time position for a Test Administrator in Springfield, MA, lasting through the end of September 2026. The role involves providing a secure exam delivery and superior customer service in a comfortable environment.
Requirements
- High school diploma or equivalent is required.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Nice To Haves
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
Responsibilities
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor / invigilate candidates while testing.
- Troubleshoot with internal departments to fix technical issues.
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
- Other duties as assigned.
Benefits
- Eligible for accrued paid sick time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
