Gold Coast JCB - Territory Sales Representative

JCB North America

1d•Onsite

About The Position

Gold Coast JCB currently has an opening for a Territory Sales Representative to support our machine sales coverage. This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From the field, the Territory Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.

Requirements

3+ years specific industry experience desired or an equivalent college degree.
5+ years sales experience in a dealership or rental company environment to include heavy customer contact and negotiation.
Must possess a valid and active Florida driver’s license, appropriate to the position and type of vehicle required for the position.
Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.
Strong problem-solving and analytical skills.
Ability to work in a high-stress environment.
Detail-oriented and able to work independently.
High energy, excellent communication skills, and a strong work ethic required.
Self-Improvement skills and high standards for personal performance
Excellent customer service skills
Collaborative approach to resolving issues impacting various groups across the enterprise.
Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
Enjoy working in a dynamic environment and be a self-motivated team player.
Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Nice To Haves

Prior territory management experience preferred.
Leadership skills a strong plus for future growth opportunities

Responsibilities

Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and preparing quotes.
Build relationships with customers quickly and in a mutually beneficial manner.
Listen to and engage every customer to obtain sufficient information to correctly determine or confirm his/her requests.
Answer customer questions regarding products, prices, availability, product uses and rental policies.
Fulfill requests promptly and accurately, in line with company procedures.
Obtain customer information such as name, address and payment method. Enter orders into database.
Create quotations and maintain records of contacts, accounts and orders.
Consult with clients after contract signings to resolve issues and provide ongoing support.
Knowledge of products to troubleshoot machine issues over the phone.
Ensure showroom, equipment, displays, counters, and signs are clean, well-stocked, orderly and attractive.
Aid in the schedule and dispatch of deliveries.
Work with team members to ensure high-quality work and the best possible customer experience
Maintain CRM database, knowledge of Sales Force a plus
Other duties as assigned