Territory Route Representative- Chicago IL

CHEP•Chicago, IL

10h•Remote

About The Position

CHEP is seeking a motivated Territory Route Representative to manage all locations within the assigned territory that does not have a commercial agreement with CHEP. This role is critical in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations. You will serve as the primary point of contact for existing and new locations, work closely with internal teams, and leverage company tools to track and recover CHEP pallets.

Requirements

AA degree or equivalent work experience.
Minimum 2 years in field driving for route sales, operations, or customer service.
Excellent selling and interpersonal skills.
Required Proficiency in Microsoft Excel and Word.
Strong time management and organizational skills.
Ability to manage business expenses and maintain a home office.
Clean motor vehicle driving record.
Ability to obtain a DOT Medical card with no restrictions.
English.
Must be willing and able to lift 65lbs on a regular basis.
Must have a clean motor vehicle driving record.
Must be able to obtain a DOT Medical card with no restrictions.

Nice To Haves

Bilingual in Spanish is a ++

Responsibilities

Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.
Make a minimum of 45 quality visits per week assuring all visits are properly documented and entered into Siebel as required.
Make a minimum of 20 documented phone calls each week entered into Siebel as required.
Achieve assigned FTR in assigned territory.
Identify and submit sales leads as required from field visits.
Follow up and close out all Blue Code leads in assigned territory within the appropriate amount of time.
Work and drive safely in order to avoid personal injury and vehicle or property damage.
Ability to route themselves efficiently and effectively to produce results.