Territory Representative

NationsBenefits • Plantation, FL

4d • Hybrid

About The Position

NationsBenefits is a leading Healthcare Fintech provider specializing in supplemental benefits, flex cards, and member engagement solutions, recognized as one of the fastest-growing companies in America. We collaborate with managed care organizations to deliver innovative healthcare solutions that enhance growth, improve outcomes, reduce costs, and provide value to their members. Our offerings include a comprehensive suite of supplemental benefits, fintech payment platforms, and member engagement tools designed to help health plans offer high-quality benefits that address social determinants of health, thereby improving member health outcomes and satisfaction. Our robust, compliance-focused infrastructure, proprietary technology, and superior service model enable our health plan partners to deliver high-value, quality-based care to millions. We foster a rewarding work environment that attracts top talent and encourages all employees to contribute to delivering premier service to both internal and external customers. Our mission is to positively transform the healthcare industry, offering internal career advancement opportunities across our US, South America, and India locations.

Requirements

• Bachelor's degree in Healthcare Administration, Business, Public Health, or related field, or equivalent experience.
• 3+ years of experience in provider recruitment, provider relations, account management, sales, or a related healthcare role.
• Demonstrated success building and maintaining professional relationships, ideally within a defined territory or account base.
• Strong communication, presentation, and relationship-building skills.
• Ability to manage a territory independently, prioritizing time across recruitment and relationship management activities.
• Willingness and ability to travel within the assigned territory as needed.

Nice To Haves

• Experience working with dental, vision, hearing, medical, or ancillary provider networks.
• Knowledge of provider reimbursement methodologies and healthcare contracting principles.
• Experience supporting credentialing, provider enrollment, or network operations.
• Familiarity with managed care or healthcare network development.
• Experience working directly with healthcare practice owners and administrators.

Responsibilities

• Identify, prospect, and recruit dental, vision, and hearing providers and practices within an assigned territory to join the network.
• Conduct outbound outreach (calls, emails, in-person visits) to generate provider interest and schedule meetings.
• Present the value proposition of network participation and effectively communicate benefits to prospective providers.
• Address provider questions and objections related to reimbursement, network participation, and contracting requirements.
• Guide interested providers through the contracting and enrollment process, coordinating with contracting and credentialing teams as needed.
• Track recruitment pipeline activity and maintain accurate records within CRM and network development systems.
• Serve as the ongoing point of contact for contracted providers within the assigned territory.
• Build and maintain strong relationships with practice owners, office managers, administrators, and other key stakeholders.
• Conduct regular check-ins and in-person visits to existing network providers to support satisfaction and retention.
• Proactively identify and resolve provider concerns related to claims, credentialing, reimbursement, or day-to-day network participation.
• Educate providers on network updates, policy changes, and available resources to support a positive ongoing experience.
• Serve as an escalation point for provider issues within the territory, coordinating with internal teams to drive timely resolution.
• Develop and execute a territory plan that balances new provider recruitment with relationship management of the existing network.
• Monitor network adequacy within the territory and prioritize recruitment efforts in underserved areas or specialties.
• Maintain up-to-date knowledge of the competitive landscape, market conditions, and provider trends within the territory.
• Provide feedback and market insights to leadership regarding provider concerns, competitive activity, and network growth opportunities.
• Support achievement of territory-level recruitment, retention, and network adequacy goals.
• Partner with contracting, credentialing, and network operations teams to ensure a seamless provider experience from recruitment through onboarding.
• Collaborate with other Territory Representatives and leadership to share best practices and coordinate on multi-territory initiatives.
• Prepare regular reports on territory performance, including recruitment activity, retention metrics, and network growth.
• Identify opportunities to improve the provider recruitment and relationship management process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level