Territory Partner Manager (Bilingual)

Celebright•Ottawa, ON

170d•CA$62,000 - CA$84,000•Hybrid

About The Position

The Territory Partner Manager (TPM) is responsible for the overall performance, coverage, and health of an assigned geographic territory. This role owns the execution of Celebright’s channel strategy at the regional level by recruiting, onboarding, enabling, and developing dealers, while progressing high-performing dealers toward Partner status. TPMs do not manage individual customer deals, do not sell directly, and do not produce traditional sales forecasts. Instead, they operate as territory owners who plan, prioritize, and execute actions that drive sustainable regional growth through dealers. This role requires strong planning, communication, and execution skills, along with the ability to influence without authority.

Requirements

2+ years experience in channel sales, partner enablement, territory management, or a related role
Experience working with independent dealers, resellers, or franchise-style businesses
Strong planning, organization, and follow-through skills
Ability to influence and coach without direct authority
Excellent written and verbal communication skills
Bilingual (French/English)

Nice To Haves

Experience supporting tiered partner programs
Background in home services, construction, trades, or installation-based businesses
Experience running QBRs or structured partner cadences

Responsibilities

Own the overall performance, coverage, and health of an assigned geographic territory
Build and execute an annual territory plan aligned with company growth objectives
Analyze dealer density, capability, and performance to identify gaps and opportunities
Prioritize time and resources based on dealer tier, performance, and growth potential
Identify, qualify, and recruit new dealers aligned with Celebright’s Ideal Partner Profile
Lead dealers through authorization, onboarding, and initial activation
Ensure new dealers complete required training, certification, and brand compliance
Support dealers in progressing through tier levels by reinforcing expectations, accountability, and performance standards
Coach dealers on business fundamentals including marketing execution, operational maturity, and growth planning
Lead annual planning and Quarterly Business Reviews (QBRs) with top-tier dealers
Drive adoption of new products, programs, and initiatives
Act as the primary point of contact for dealers within the territory
Ensure consistent execution of Celebright’s dealer program, tier governance, and policies
Coordinate internal resources (marketing, operations, support) to enable dealer success
Reinforce quality, brand standards, and customer experience expectations
Monitor dealer performance using scorecards, KPIs, and territory health metrics
Track progress against annual dealer objectives for top-tier partners
Identify risks and intervene early with underperforming or disengaged dealers
Provide clear, structured updates on territory performance and priorities