About The Position

The bovine Territory Manager in Animal Health utilizes Customer Experience Excellence skills, territory & account management, along with business planning capabilities to execute our strategies to maximize performance within the assigned territory. The Territory Manager works with customers, decision makers and cross-functional partners to manage accounts/clinics, understand needs/drivers, build customer value and maintain business relationships as a partner to offer innovative solutions in biologics and specialty pharmaceuticals for beef and dairy cattle. This job posting is for an existing vacant position.

Requirements

  • Bachelor's degree
  • History of successful performance in previous roles.
  • Minimum of 3 years sales experience, preferably in the Animal Health industry.
  • AAI (Accountability, Agility and Intrepreneurship (Elements of how We Work at BIAH)
  • Fluent in social media trends and understanding of the power of social media.
  • Understanding of the power of social media in business
  • Business acumen - Account management
  • Business Planning & customer prioritization skills
  • Account Management experience or understanding
  • Strong presentation skills including oral, written and interpersonal communication.
  • Analytical skills including computer and technology skills; Outlook, MS Office, smart phone and CRM tools.
  • Well-developed selling and negotiation skills
  • Self-Directed with a growth mindset
  • Collaborative team player
  • Ability to travel (overnights required)
  • Must possess a valid provincial driver’s license (based on location of assigned territory)
  • Must reside within assigned geographical territory

Responsibilities

  • Meet overall annual net sales objectives for key growth products and portfolio via demand generation within assigned geography.
  • Track progress against goals on a monthly basis.
  • Account for promotional spending (rebates, free goods, promotional items, etc).
  • Uses the Customer Experience Excellence (CXE) model to engage customers, understand needs, build value and advance the sale.
  • Positions products based on Plan of Action (POA) and customer insights.
  • Fosters a positive working relationship with individual customers and accounts/clinics.
  • Leverages multi-channel and close-loop marketing (CLM) tools and resources with targeted/segmented customers.
  • Demonstrate an understanding of BIAH products, competitors and clinical studies; as well as current and emerging animal health industry trends.
  • Employs Technical Services Verterinarian(s) to increase product/disease and clinical knowledge.
  • Collaborates with TSV(s)to address customer perspective and/or add-value.
  • Shares insights & competitor activity through appropriate channels with relevant stakeholders.
  • Leverages business tools (CRM/Impact Vet/Sales Reports) to assess/understand market, product, account/customer and overall territory dynamics and opportunities.
  • Adheres to communication requirements and effectively manages time and territory management.
  • Follows-up with customers and cross-functional partners in a timely manner.
  • Develops and reviews customer/business plans and leverages available business tools.
  • Records learnings/insights and call objectives in CRM.
  • Leverages pre/post-call process to enhance customer engagement and impact territory performance.
  • Maintains account/customer data/information in CRM.
  • Manages expenses & regional events (direct promotion) budgets.
  • Identifies decision-makers and influencers within accounts/clinics and develops a working relationship.
  • Shares learnings/insights with team members, manager and cross-functional partners.
  • Identifies business opportunities and together with manager/brand team undertakes calculated risks.
  • Exhibits behaviors that demonstrate Boehringer Ingelheim Values and Our Behaviors.
  • Demonstrates a growth mindset, is self-directed and open to coaching/feedback.
  • Plans, organizes and collaborates with team members, manager and cross-functional partners.
  • Identifies opportunities and brings forward solutions to address customer needs and respond to challenges.
  • Prepares for and actively participates in local, regional and national meetings.
  • Shares best practices with team and cross-functional partners.
  • Participates in brand champion and strategy meetings as required.
  • Demonstrates leadership; lead by example, role model.
  • Demonstrates high ethical and professional standards with all business contacts in order to maintain BIAH excellent reputation within the industry.
  • Compliance with CAHI Code of Conduct and other related BIAH SOPs.

Benefits

  • generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees)
  • comprehensive and flexible benefits plan
  • Defined Contribution Pension Plan with company matching of RRSPs
  • Employee and Family Assistance Plan
  • employee and leadership development programs
  • programs to support overall health and wellness for employees
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