Territory Manager - Remote

ModivcareRemote, OH, OH
$80,400 - $108,600Remote

About The Position

This position is responsible for developing and implementing strategies to generate leads and increase referral business. In addition builds and maintains relationships with referral partners, negotiates contracts, tracks and analyzes sales data to identify opportunities for growth and collaborates with other departments to ensure seamless referral processes and contribute to the overall sales and revenue goals of the organization. This role… Partners with the management to grow assigned territory new activation dollars. Identifies the needs and preferences of the account and documenting in CRM. Manages incoming phone calls by responding to request and assisting with inquiries. Works with management to build and grow a sales-oriented culture. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and /or escalating unresolved. Compiles and analyzes statistics pertinent to the company's business development program and makes recommendations or suggestions as appropriate. Works with marketing, sales and technology groups to implement business development strategy into specific initiatives. Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas. Records details of calls and messages utilizing CRM. Provides for financial analyses, long-range forecasting and analysis studies associated with potential alliances/partnerships. Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement. Identifies and develops key account alliances and relationship programs designed to produce sales opportunities Provides assistance and guidance to more junior team members. Maintains access to, and security of, highly sensitive materials. Refers client complaints to appropriate persons. Maintains protocol information supplied from reference materials, memos, and training sessions. Maintains project productivity and quality goals. Participate in other projects or duties as assigned. Occasional business travel may be required.

Requirements

  • Bachelor's Degree required.
  • Five (5) plus years of experience.
  • Equivalent combination of education and/or experience.
  • Ability to work flexible hours and overtime when needed.
  • Self-motivation and the ability to work independently and with teams.
  • Proficient in the use of Word, Excel, Outlook, and PowerPoint.
  • Excellent oral and written communication skills.
  • Proficient in managing multiple tasks at the same time.

Responsibilities

  • Develop and implement strategies to generate leads and increase referral business.
  • Build and maintain relationships with referral partners.
  • Negotiate contracts.
  • Track and analyze sales data to identify opportunities for growth.
  • Collaborate with other departments to ensure seamless referral processes.
  • Contribute to the overall sales and revenue goals of the organization.
  • Grow assigned territory new activation dollars.
  • Identify the needs and preferences of the account and documenting in CRM.
  • Manage incoming phone calls by responding to requests and assisting with inquiries.
  • Build and grow a sales-oriented culture.
  • Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and/or escalating unresolved issues.
  • Compile and analyze statistics pertinent to the company's business development program and make recommendations or suggestions as appropriate.
  • Implement business development strategy into specific initiatives with marketing, sales, and technology groups.
  • Discuss customer needs, problems, or complaints, and arrange for meetings between customers or prospective customers and representatives of various company functional areas.
  • Record details of calls and messages utilizing CRM.
  • Provide financial analyses, long-range forecasting, and analysis studies associated with potential alliances/partnerships.
  • Monitor competitor activity in accounts and implement strategies to maintain account ownership and block competitor advancement.
  • Identify and develop key account alliances and relationship programs designed to produce sales opportunities.
  • Provide assistance and guidance to more junior team members.
  • Maintain access to, and security of, highly sensitive materials.
  • Refer client complaints to appropriate persons.
  • Maintain protocol information supplied from reference materials, memos, and training sessions.
  • Maintain project productivity and quality goals.
  • Participate in other projects or duties as assigned.

Benefits

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
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