This position is responsible for developing and implementing strategies to generate leads and increase referral business. In addition builds and maintains relationships with referral partners, negotiates contracts, tracks and analyzes sales data to identify opportunities for growth and collaborates with other departments to ensure seamless referral processes and contribute to the overall sales and revenue goals of the organization. This role… Partners with the management to grow assigned territory new activation dollars. Identifies the needs and preferences of the account and documenting in CRM. Manages incoming phone calls by responding to request and assisting with inquiries. Works with management to build and grow a sales-oriented culture. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and /or escalating unresolved. Compiles and analyzes statistics pertinent to the company's business development program and makes recommendations or suggestions as appropriate. Works with marketing, sales and technology groups to implement business development strategy into specific initiatives. Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas. Records details of calls and messages utilizing CRM. Provides for financial analyses, long-range forecasting and analysis studies associated with potential alliances/partnerships. Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement. Identifies and develops key account alliances and relationship programs designed to produce sales opportunities Provides assistance and guidance to more junior team members. Maintains access to, and security of, highly sensitive materials. Refers client complaints to appropriate persons. Maintains protocol information supplied from reference materials, memos, and training sessions. Maintains project productivity and quality goals. Participate in other projects or duties as assigned. Occasional business travel may be required.
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Job Type
Full-time
Career Level
Senior