About The Position

The Territory Manager is responsible for securing new business and independently managing a sales territory, often remotely from Kestra’s main offices. The role consults with clients across a variety of clinical settings and handles direct sales, product training, ongoing product service and support, and assistance with reimbursement processes. The assigned territory includes Central Illinois: Peoria, Springfield, Bloomington, and Kankakee. The Territory Manager is responsible for the sales and ongoing support of Kestra products, developing relationships with key accounts and stakeholders, managing the sales cycle and customer pipeline, and meeting quarterly and annual targets. The role also collaborates with Sales, Marketing, Clinical Advisors, Customer Care, and leadership; prepares business plans; maintains sales records; and provides timely feedback to internal stakeholders. This is a fast-paced field role involving frequent domestic travel by car and/or air, up to 90%. Extended hours may be needed based on business needs. The role has no supervisory responsibilities. Post-offer hospital credentialing requirements include vaccination and immunization documentation, background checks, drug screening, acceptance of hospital policies and procedures, and completion of online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety. Kestra maintains a drug-free workplace.

Requirements

  • At least 5 years of successful medical device sales experience.
  • At least 3 years of outside sales experience.
  • Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience.
  • Must reside in the assigned territory.
  • Ability to drive an automobile with a valid driver’s license and acceptable motor vehicle report.
  • Demonstrated strong business acumen.
  • Excellent written and verbal communication skills.
  • Familiarity with MS Office, including MS Teams.
  • Ability to complete post-offer hospital-system credentialing, including vaccination and immunization documentation, background check, drug screening, agreement to hospital policies and procedures, and required online courses.
  • Eligibility to work for any employer in the U.S.; the company is unable to sponsor or take over sponsorship of employment visas.

Nice To Haves

  • Experience calling on Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Labs.
  • Demonstrated understanding of Durable Medical Equipment (DME) process flow.
  • Knowledge of the cardiac care landscape and customer decision-making processes.
  • Internal candidates without the required experience may be considered if they have demonstrated consistent performance aligned with sales expectations and served in a sales support role.

Responsibilities

  • Sell Kestra products and provide ongoing product support.
  • Meet or exceed quarterly and annual sales targets and performance-based objectives.
  • Develop trusted, professional, and ethical relationships with key accounts and stakeholders within the territory.
  • Prepare quarterly business plans and present them to Regional Sales Leadership.
  • Use budgeted expenses responsibly and comply with Kestra policies and procedures.
  • Attend key exhibits and conventions as required.
  • Coordinate patient interaction with Clinical Advisors and the Customer Care team.
  • Provide timely feedback and information to appropriate internal stakeholders.
  • Collaborate with Sales and Marketing leadership to implement market strategies.
  • Manage the sales cycle from product introduction through delivery.
  • Build long-term partnerships through sales calls and proactively maintain positive client relationships.
  • Manage the customer pipeline and respond to client issues and complaints.
  • Maintain records and sales data.
  • Follow the Pledge of Confidentiality, protecting patient information and limiting internal access to those with a need to know.

Benefits

  • Medical insurance.
  • Dental insurance.
  • 401(k) with company match.
  • Bonus and uncapped commission in addition to annual salary.
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