About The Position

The Territory Manager supports Cencora’s veterinary and livestock production solutions marketed through its MWI Animal Health business. The role generates sales of products and equipment to existing veterinary customers and new customers in an assigned territory. The Territory Manager plans and conducts sales calls and selects products and programs to meet customer needs and motivate purchases. The position also serves as a primary contact for customers, coordinating with MWI inside personnel to resolve issues and providing guidance on business matters such as inventory management, equipment, and products.

Requirements

  • A bachelor’s degree or an equivalent combination of experience and education.
  • One to three years of relevant industry or sales experience is desired; animal health experience is preferred.
  • Excellent interpersonal, presentation, and organizational skills.
  • Demonstrated ability to sell.
  • Valid driver’s license and good driving record.
  • Ability to communicate effectively in individual and group situations and select appropriate communication methods.
  • Customer-service orientation and ability to build effective customer relationships, identify needs, and take appropriate action.
  • Ability to understand company objectives and organizational structure and work effectively across the organization.
  • Knowledge of customers, competitors, and market conditions in the territory.
  • Ability to define and deliver quality service, respond to internal and external customers, and resolve problems effectively.
  • Knowledge and proficiency in explaining, selling, and administering products, and referring customers to appropriate resources.
  • Ability to stay informed about relevant technological advances and apply internal technology effectively.
  • Open, honest, respectful communication skills, including checking for clarity and adapting to others’ communication needs.

Nice To Haves

  • Relevant industry or sales experience, preferably in animal health.

Responsibilities

  • Call on target, current, and prospective customers to generate sales, improve market share, and increase income for MWI.
  • Use computer tools as sales aids, including MWI email, Outlook promotions, and the MWI Territory Manager website.
  • Understand veterinarian and clinic needs and select products and services to address them.
  • Establish appropriate relationships with veterinarians and clinics.
  • Use sales analysis and top supplier reports for pre-call and post-call planning.
  • Prepare and maintain a written call cycle consistent with territory changes, and share call-cycle information with the ISR and Regional Manager.
  • Stay current on MWI’s product and service offerings and demonstrate competency in its sales programs, promotions, and products.
  • Establish account profiles for customers in the territory.
  • Respond to communications from customers, MWI team members, and manufacturer representatives.
  • Detail or demonstrate new products and promotions to customers.
  • Submit reporting in a timely manner.
  • Meet territory and manufacturer sales goals and budget numbers.
  • Serve as a customer resource on business matters, including inventory management, equipment, and products.
  • Act as the point person for customers on most company dealings and work with MWI inside personnel to resolve customer issues.
  • Maintain the vehicle professionally and keep adequate support materials and detail aids in the automobile.
  • Work closely with key vendors and Product Specialists.
  • Comply with requests from MWI Regional Managers and leadership.
  • Participate in conference calls and meetings as requested.

Benefits

  • Medical, dental, and vision care.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, and mentorship opportunities.
  • Employee resource groups and volunteer activities.
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