Territory Manager - Santa Barbara, Goleta

US Foods•La Mirada, CA
•Onsite

About The Position

US Foods is seeking a Territory Manager to build customer relationships and drive business growth in an assigned territory. The role focuses on nurturing existing accounts, acquiring new business, and helping customers succeed through product recommendations, menu consultations, ordering-platform education, and pricing strategies. A comprehensive training program includes coaching, sales tools, and mentoring. The Territory Manager works in a team-based selling environment with Specialists and partners in marketing, supply chain, and customer service. The role is primarily outside the office, involving customer visits in variable weather and temperature conditions, and requires driving a personal motor vehicle for site visits and follow-ups. The position has no direct reports.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and a motor vehicle record in good standing.
  • Excellent oral and written communication skills and presentation abilities.
  • Ability to build internal and external relationships and cold call to develop new business.
  • Exceptional customer service and interpersonal skills.
  • Competitive spirit and drive to exceed goals.
  • Problem-solving, organization, and negotiation skills.
  • Ability to collaborate with internal and external stakeholders.
  • Ability to occasionally lift or carry up to 75 lbs.

Nice To Haves

  • At least 1 year of sales experience preferred.
  • Selling experience to restaurants preferred.
  • Foodservice industry, culinary, restaurant management, or hospitality experience.
  • Proficiency in Microsoft Office and CRM tools such as Salesforce is a plus.

Responsibilities

  • Own and nurture customer relationships within a team-based selling model.
  • Educate customers on ordering platforms and provide menu consultations, product recommendations, and pricing strategies.
  • Sell to customers, increase case growth, acquire new business, and tailor sales presentations to individual customers.
  • Manage time and territory effectively.
  • Collaborate with Specialists on top penetration opportunities and new account openings, and coordinate with marketing, supply chain, and customer service.
  • Identify prospective customers using market intelligence databases, business directories, client leads, organizations, clubs, trade shows, and conferences.
  • Manage deliveries according to the transportation department's routing schedule and troubleshoot order issues, including delivery mis-picks, short loads, and stock-outs.
  • Stay informed about market conditions, product innovations, and competitors' products, prices, and sales, and share relevant information with customers.
  • Drive a personal motor vehicle for regular customer check-ins, site visits, and follow-ups to support customer satisfaction.

Benefits

  • Health insurance, including health, dental, and vision coverage on day one of employment.
  • 401(k) plan options and retirement benefits.
  • Paid time off.
  • Employee stock purchase plan.
  • Life insurance options.
  • Short-term and long-term disability.
  • Pre-tax spending accounts.
  • Mileage reimbursement.
  • Performance-based incentive program and possible incentive compensation.
  • Career growth opportunity.
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