Service Technician II - Santa Barbara & Goleta, CA Areas

The Towbes Group • Goleta, CA

4d • Hybrid

About The Position

The Towbes Group is seeking an experienced Service Technician II to join their team. This role is responsible for maintaining the quality, safety, and value of apartment communities. It offers an opportunity to take ownership of a community's physical condition, mentor team members, and build a career path within the company. The company culture emphasizes Community, Integrity, Quality, ROI, Sustainability, Team, and Customer Service.

Requirements

• High school diploma or trade school certificate
• 3-5 years of relevant maintenance experience
• Intermediate-level skills across HVAC, plumbing, electrical, painting, appliance repair, carpentry, and pool maintenance
• A valid driver's license and a dependable vehicle for transporting tools
• Comfort with computers, tablets, and everyday AI tools
• Willingness to travel between communities in Ventura and Santa Barbara counties, with occasional evenings, weekends, or overtime
• Strong communication skills and a genuine commitment to resident and team satisfaction
• The physical ability to lift/move up to 85 lbs, climb stairs with an appliance dolly, and work in varied indoor/outdoor conditions

Nice To Haves

• CAMT certification a plus

Responsibilities

• Keep an adequate supply of make-ready units on hand, inspecting vacant apartments and turning them within 7-10 days.
• Perform preventative maintenance and diagnose/repair issues across HVAC, electrical, plumbing, pool, carpentry, drywall, and appliance systems.
• Handle fixture repairs, water leaks, electrical inspections, door and cabinet replacement, and general unit upkeep.
• Document work orders accurately and thoroughly.
• Partner with the Community Manager and on-site team to deliver quality, efficient, and cost-effective solutions.
• Schedule, coordinate, and negotiate pricing with vendors and contractors.
• Rotate through the on-call program to support residents after hours.
• Manage parts inventory and keep the shop organized.
• Respond to and resolve resident concerns promptly, escalating when needed within 24 hours.
• Use AI tools thoughtfully to streamline routine tasks, draft communications, and support reporting, always with a careful human review for accuracy and professionalism.

Benefits

• Competitive pay: $24.76-$35.82/hour
• Full health coverage: medical, dental, vision, life, and long-term disability insurance
• Strong retirement support: 401(k) with a liberal company match
• Time to recharge: paid vacation and sick time programs
• Local perks: access to the Local Coastal Housing Partnership benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED