Territory Manager - Buffalo, NY

International Drilling Equipment•Buffalo, NY

12h•Hybrid

About The Position

International Drilling Equipment (IDE) is seeking a Territory Manager to join their team. This role is pivotal for generating new business, sustaining the company's sales and service delivery model, and supporting IDE employees. The area sales manager will ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. As the face of the company, the area sales manager will handle tasks from monitoring competition to helping collect payments, all while maintaining good customer relations and pursuing new sales opportunities. IDE provides high-quality foundation equipment and drill rigs, backed by client education and ongoing equipment servicing. It is a growing, family-owned business that prides itself on attracting and retaining top talent in the foundation drilling industry. IDE's mission is to consistently deliver the best products and smart solutions for every customer, working to support a smarter, safer, and more efficient industry as a whole. The company's values are Performance, Adaptability, Customer Centricity, and Expertise (PACE).

Requirements

Personable
Problem solver
Self-motivated
Take initiative
Leader of people
Ethical
Intelligent
Able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees
High school diploma or equivalent.
1-2 years of sales experience in a similar industry.
Strong organizational skills.
Strong communication skills.
Excellent personnel relation skills.
Good computer and systems knowledge including Microsoft Office programs.
Ability to manage multiple customer data, and priorities and develop relationships with internal, potential, and external customers as well as manufacturer’s representatives
Attention to detail.
Excellent verbal and written communication skills
Basic understanding of systems such as recordkeeping and filing
Ability to work independently

Responsibilities

Generating new sales and revenue by using resources to research untapped market sectors
Manage and maintain existing customer relations by constant contact/communication.
Efficiently managing assigned Sales Areas including: Qualifying prospects, handling minor grievances, helping collect payments, be liaison to the parts and service department for the clients
Monitor and be cost-conscious of traveling expenses for the region
Participate in Trade Shows and conferences
Maintain a log of activity, call reporting system and/or CRM for assigned region
Responsible for learning and increasing product knowledge thru job site visits. IDE class opportunities, and traveling with other IDE personal
Offer and represent all product lines carried by IDE in assigned region
Develop a traveling agenda that allows personal interaction with each client at least once a quarter.
Compliance in a timely manner with any management-requested information.
Help develop a sales forecast and status of offers/deals tracking database.
Follow all IDE policies and procedures
Participate in Sales Development seminars once a year
Serve as a Brand Ambassador for IDE and its suppliers
Arranging and Scheduling Sales Trip for the purpose and goal of: Obtain new sales leads and opportunities
Arranging and Scheduling Sales Trip for the purpose and goal of: Provide and market information on IDE services and product lines
Arranging and Scheduling Sales Trip for the purpose and goal of: Introduce new innovations to clients
Arranging and Scheduling Sales Trip for the purpose and goal of: Help provide solutions based on IDE resources that can be supplied to clients
Growing Region Revenue by: Researching and making cold calls to new prospects.
Growing Region Revenue by: Following up on leads.
Growing Region Revenue by: Closing Deals
Growing Region Revenue by: Understanding and investigating client’s needs and challenges
Growing Region Revenue by: Researching clients’ current equipment and tooling status
Increase Product Knowledge: Visit Job Sites
Increase Product Knowledge: Take notes and ask questions during traveling opportunities with other IDE personnel or conference calls.
Increase Product Knowledge: Attend training sessions, be prepared, and be attentive
Increase Product Knowledge: Understand where to find the answer and do the research prior to asking for an answer