Territory Manager, Acute Heart Failure - Florida

Abbott • Panama City Beach, FL

22d • $83,300 - $166,600 • Remote

About The Position

The Territory Manager is responsible for sales and customer support for Abbott’s Acute Heart Failure product portfolio in an assigned Florida territory. The role focuses on achieving sales targets, developing customer relationships, providing clinical and technical guidance, and managing accounts and business processes. The position is remote and requires extensive territory travel, including overnight travel; the posting lists travel at 50% of the time.

The role requires clinical and technical knowledge of Abbott’s CentriMag Circulatory and Respiratory support system and related acute-care products, as well as a strong understanding of ECMO and ventricular support therapy. The Territory Manager works with hospital customers and cross-functional Abbott teams, follows company and industry compliance requirements, and contributes market and competitive insights to sales strategy and planning.

Requirements

• Bachelor’s degree required.
• At least five years of medical device sales experience in the cardiovascular field.
• Ability to travel extensively throughout the territory, including overnight travel.
• Understanding of hospital account management and ability to establish strong customer relationships.
• Track record of success in prior medical device sales roles.
• In-depth understanding of the market, accounts, and customers in the assigned territory.

Nice To Haves

• Graduate degree preferred.
• Experience with ECMO clinical and technical application preferred.
• Clinical licensure or experience preferred.

Responsibilities

• Achieve sales targets set out in the annual plan and pursue monthly, quarterly, and annual sales goals.
• Prioritize customer and patient needs, build strong customer relationships, and maintain professional conduct.
• Develop clinical and technical knowledge of Abbott’s CentriMag Circulatory and Respiratory support system and other products in the Acute portfolio.
• Manage customer contracts, price quotes, customer complaints, Salesforce.com pipeline records, expenses, training, and compliance courses.
• Collaborate with regional and territory teams and with Training and Education, Healthcare Economics and Reimbursement, Customer Service, Finance, and Marketing.
• Manage accounts, forecasts, and sales pipelines using Salesforce.com.
• Follow Advamed guidelines and Abbott employee compliance policies.
• Navigate hospital administration, departmental, and purchasing policies and procedures.
• Use appropriate etiquette in ICU, Operating Room, Cath Lab, ER, and intra- and extra-hospital transport environments.
• Work with perfusionists, surgeons, intensivists, cardiologists, respiratory therapists, nurses, and ECMO specialists in clinical settings.
• Initiate and maintain account contacts, conduct sales calls, and provide customers with clinical and technical support and guidance.
• Develop sales and customer-support strategies and share field input on market dynamics and competitive activity for planning and financial projections.
• Serve as a corporate liaison with regional leadership and relevant corporate departments to provide customer service.
• Record sales calls, customer contacts, and opportunities by product category in Salesforce.com; provide input for offers and quotes and timely feedback on market activity.
• Submit sales and expense reports and other requested documentation accurately and on time.
• Protect company equipment and confidential information.
• Support regional and national trade shows as requested.
• Promptly report product failures and customer complaints to Regulatory.
• Share product-improvement ideas with Marketing and Research and Development.
• Perform other duties as assigned by management.

Benefits

• Career development opportunities with an international company.
• Eligible employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit for pursuing a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level