Heart Failure Director, RN

Carilion Clinic•Roanoke, VA

7d•$107,994 - $172,786•Onsite

About The Position

The Heart Failure Director, RN is an RN leadership role with Carilion Cardiovascular Institute. The director is accountable for human resource, operational, financial, and patient care management and must be knowledgeable about heart failure care throughout the continuum. The role manages and directs the Advanced Heart Failure Program and is responsible for the VAD program and accreditation. The director oversees Heart Failure Clinic personnel and partners with physicians, service lines, operational leaders, and other stakeholders to coordinate care, develop standardized interdisciplinary protocols, improve workflows, support transitions across care settings, and advance program initiatives. The role evaluates program success and coordinates quality, patient safety, regulatory compliance, and continuous improvement efforts. Relocation allowance is available.

Requirements

Graduate of an approved School of Professional Nursing.
BSN required.
Maintain licensure as an RN in the State of Virginia.
Certification within a specialty area required; CHFN certification required within one year of hire.
Effective interpersonal, communication, and teamwork skills.
Analytical business skills and ability to resolve complaints and problems in a customer-focused manner.
Successfully complete orientation for the position.

Nice To Haves

MSN preferred.
Management experience preferred.

Responsibilities

Manage and direct activities of the Advanced Heart Failure Program and oversee the VAD program and accreditation.
Supervise Heart Failure Clinic personnel, including hiring, training, scheduling, and performance evaluation.
Partner with cardiology, cardiothoracic surgery, the department of medicine, physicians, and other stakeholders to facilitate initiatives, promote the program, and improve patient care.
Coordinate the development and operation of the Advanced Heart Failure Program to improve care across the system and continuum.
Work with Advanced Heart Failure providers to establish standardized interdisciplinary care protocols and minimize variation in care and processes.
Meet with continuum leaders as needed to revise processes and improve patient workflows.
Establish and oversee pathways for patients transitioning from a hospital or Skilled Nursing Facility to Home Health.
Partner with appropriate resources to develop a palliative and hospice program for advanced heart failure patients.
Facilitate communication and care transitions from clinic to hospital, through discharge, and across the continuum.
Evaluate program success using patient interviews, retrospective chart reviews, and data analysis.
Collaborate with CVI Quality to ensure regulatory and accreditation compliance, quality, and patient safety.
Plan strategies to reduce length of stay, turnaround time, and resource consumption, and to improve patient outcomes and support organizational initiatives.
Collaborate with medical staff and operational leadership on evidence-based quality and patient safety initiatives, engaging associates in continuous improvement.
Manage, coordinate, and oversee key functions and processes for systematic, coordinated, and continuous improvement of patient care delivery.
Coordinate and facilitate the use of statistical process tools and process improvement methodologies.
Guide the growth and development of staff toward patient-centered organizational goals and objectives.
Communicate daily with internal and external customers, including patients, families, physicians, and other service lines, to coordinate quality patient care; communicate frequently with managers, service lines, outlying delivery sites, and external organizations to resolve problems and plan long-range activities.