Territory Manager - Buffalo, NY

International Drilling Equipment•Buffalo, NY

1d•Remote

About The Position

International Drilling Equipment (IDE) is seeking a Territory Manager to join their team. This role is crucial for generating new business and sustaining the company's sales and service delivery model. The Territory Manager will be responsible for ensuring current customers have the right products and services, identifying new markets and customer leads, and pitching to prospective customers. This position acts as the face of the company, involving monitoring competition, assisting with payment collection, maintaining customer relations, and pursuing new sales opportunities. IDE provides high-quality foundation equipment and drill rigs, supported by client education and ongoing equipment servicing. As a growing, family-owned business, IDE focuses on attracting and retaining top talent in the foundation drilling industry, offering opportunities for success in equipment sales, service, management, and administration. The company prides itself on dependability, mirroring its foundation drilling equipment. IDE's mission is to consistently deliver the best products and smart solutions, supporting a smarter, safer, and more efficient industry. Their values are Performance, Adaptability, Customer Centric, and Expertise (PACE).

Requirements

High school diploma or equivalent
1-2 years of sales experience in a similar industry
Strong organizational skills
Strong communication skills
Excellent personnel relation skills
Good computer and systems knowledge including Microsoft Office programs
Ability to manage multiple customer data, and priorities and develop relationships with internal, potential, and external customers as well as manufacturer’s representatives
Attention to detail
Excellent verbal and written communication skills
Basic understanding of systems such as recordkeeping and filing
Ability to work independently
The individual in this position should be personable, a problem solver, self-motivated, take initiative, a leader of people, ethical, intelligent, and able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees

Responsibilities

Generating new sales and revenue by using resources to research untapped market sectors
Manage and maintain existing customer relations by constant contact/communication
Efficiently managing assigned Sales Areas including: Qualifying prospects, handling minor grievances, helping collect payments, be liaison to the parts and service department for the clients
Monitor and be cost-conscious of traveling expenses for the region
Participate in Trade Shows and conferences
Maintain a log of activity, call reporting system and/or CRM for assigned region
Responsible for learning and increasing product knowledge thru job site visits, IDE class opportunities, and traveling with other IDE personal
Offer and represent all product lines carried by IDE in assigned region
Develop a traveling agenda that allows personal interaction with each client at least once a quarter
Compliance in a timely manner with any management-requested information
Help develop a sales forecast and status of offers/deals tracking database
Follow all IDE policies and procedures
Participate in Sales Development seminars once a year
Serve as a Brand Ambassador for IDE and its suppliers
Arranging and Scheduling Sales Trip for the purpose and goal of: Obtain new sales leads and opportunities, Provide and market information on IDE services and product lines, Introduce new innovations to clients, Help provide solutions based on IDE resources that can be supplied to clients
Growing Region Revenue by: Researching and making cold calls to new prospects, Following up on leads, Closing Deals, Understanding and investigating client’s needs and challenges, Researching clients’ current equipment and tooling status
Increase Product Knowledge: Visit Job Sites, Take notes and ask questions during traveling opportunities with other IDE personnel or conference calls, Attend training sessions, be prepared, and be attentive, Understand where to find the answer and do the research prior to asking for an answer