Territory Manager

Akumin • Boston, MA

3d • Hybrid

About The Position

A Territory Manager of Operations is a regional leader who insures organizational, operational, financial, and revenue goals are met within a designated region. The Territory MO has P&L responsibility for the site locations within the designated region and is responsible for delivering year-over-year net revenue growth and profitability in a designated region. This includes: strategic planning and execution, driving operational excellence, active partnership with the sales organization to develop business opportunities within the region, and delivery of client-based operational solutions to support identified and potential customer needs. The Territory MO will also work with the Area Director of Operations and senior leadership on the identification, planning, management and coordination of various operational initiatives and tactical plans, tracking operations performance against key performance indicators (and metrics) and coaching/mentoring the Team Members within the designated region to ensure optimum performance, patient satisfaction and customer satisfaction.

Requirements

• Associate’s Degree or equivalent experience is required
• Candidate must possess a minimum of five (5) years of experience in a Healthcare Sales and/or Operations Management role required
• healthcare service environment preferred.
• This individual will also possess a high level of accountability for operational efficiency with a strong competency in financial reporting and analysis.
• Prior Diagnostic Imaging experience is preferred, but not required.
• Job requires 60% of local travel.

Nice To Haves

• Bachelor’s degree preferred.
• Prior Diagnostic Imaging experience is preferred, but not required.

Responsibilities

• Works in conjunction with the Area Director of Operations (DO) on: The development and delivery of regional operations budget
• The monitoring of regional operations performance and forecast to budget
• The review of P&L performance for each site within the region.
• Supports the Area DO in building long-term operations plans to drive operational excellence to ensure achievement of target profit margins; leads Patient, Customer and Team Member satisfaction initiatives, and balances regional resources to ensure effective implementation and execution of key initiatives, tracks and reports performance/progress to Senior Management.
• Manages Team Member performance, analyzes individual and team performance against key performance indicators and metrics, fosters an environment of candor and collaboration to address performance deficiencies and provides coaching/mentoring to ensure the highest levels of individual and team performance.
• Collaborates with sales leaders on strategic account management by identifying opportunities to build upon existing business through delivery of additional service solutions tailored to meet the short and long-term needs of customer.
• Supports business development efforts through partnership on strategic account planning activities; supports efforts to cultivate consultative relationships with hospital C-level in the identification of mobile to fixed conversion opportunities, potential opportunity to add new service lines and potential acquisition of new customer targets.
• Maintains regional regulatory compliance; monitors changes in applicable laws and regulations (OSPOD, OSHA, Joint Commission, NRC, DHS, ACR and/or other governing bodies), ensures regional compliance with Region’s quality and safety programs; ensure the highest standards of patient care.
• Responsible for full HR lifecycle: recruiting, hiring, performance management, talent development, and termination of Team Members.
• Partners with LAT operations, where appropriate on staff actions related to performance or business needs.
• Other special projects/duties as assigned by Management.

Benefits

• Akumin opens the doors to an exceptional career in outpatient care.
• Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care.
• Join our team to gain access to cutting-edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth.
• Contribute to shaping the future of healthcare by joining Akumin.
• Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
• At Akumin, we’re proud to provide a comprehensive range of top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country.
• Our offerings include state-of-the-art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs.
• By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well-being of the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree