Territory Manager - Personal Lines (Connecticut)
About The Position
Nationwide's Property and Casualty team is seeking a passionate individual to join their Fortune 100 company. This role focuses on helping people protect what matters most, innovating processes, and simplifying operations to provide the best customer value. The company emphasizes that 'on your side' goes beyond words, with customers and partners at the center of everything they do. The successful candidate will be passionate about delivering extraordinary care. The role requires the candidate to live within the assigned territory (Connecticut) and involves frequent travel throughout the territory for in-person engagement with agency partners. This presence is critical for maintaining and deepening agency relationships and driving profitable growth. The company is dedicated to being the carrier of choice for personal insurance lines, driven by great products and excellent customer service. Success in this role is achieved through resourcefulness, understanding the needs of distribution partners and their customers, and a collaborative approach. The company is looking for individuals with a competitive spirit, sales acumen, a results-oriented mindset, and strong interpersonal skills. As a Territory Manager, the primary focus will be on driving profitability with personal lines distribution partners. This involves working with a variety of distribution partners, leveraging appropriate tools and tactics to achieve desired results for each relationship.
Requirements
- A strong background in the independent agency distribution channel.
- Carrier-side sales management experience; a combination of carrier and agency-side experience is especially ideal.
- The proven ability to lead through influence.
- Top-Line Performance: a track record of success in building results.
- Undergraduate studies in general business, insurance, sales, marketing or related fields; degree preferred.
- Typically eight to ten years of sales or sales management experience.
- Prior property casualty or financial services experience desirable.
- Manages Complexity: ability to uncover root causes of issues and evaluates risks/benefits of different solution options
- Customer Focus: ability to establish and maintain effective customer/distribution partner relationships
- Ensures accountability: very strong ability to establishes clear responsibilities and processes for monitoring work and measuring results
- Situational Adaptability: proven ability of readily adapting personal/interpersonal behavior and adjust in the moment
- Communicates Effectively: strong level communication and presentation skills
- Plan and Align: expert knowledge of how to break down objectives into appropriate initiatives and actions
- Proven ability to drive results, persuade, collaborate and act with courage
- Other criteria, including leadership skills, competencies and experiences may take precedence.
- A valid driver's license and safe driving record are required.
Nice To Haves
- Prior property casualty or financial services experience desirable.
Responsibilities
- Understands the strategic and operational goals of assigned territory and individual distribution partners, to identify mutually beneficial solutions, leveraging data and analytics, local marketplace information and competitor knowledge
- Proactively identifies and implements actions to achieve territory goals
- Leads new business and transfer process, including but not limited to, identification of new transfer and new business appointments, sets expectations for expected results and manages to the commitments, and ensures delivery of new or transferred business production
- Leverages tools and resources available to increase operational efficiency (e.g., Salesforce, Seismic, dashboards and reporting)
- Gathers distribution partner feedback and shares continuous improvement opportunities with business partners across the company
- Collaborates with personal lines and farm geography partners and other Nationwide counterparts, such as claims and servicing, on problem solving, educating, promoting, reviewing sales practices and providing input
- Completes annual planning process, for appropriate distribution partners, documents agreements in Salesforce, and holds partners accountable to agreements
- Partners with Product, Marketing and other business partners, as appropriate, to identify and act on opportunities within the territory
- Leads portfolio management meetings with the appropriate distribution partners to ensure alignment with (or moving forward) the goals of the territory; monitors portfolio data and analysis to drive profitability and revenue through assigned relationships, focused on both top and bottom line growth
- May perform other responsibilities as assigned.
Benefits
- medical/dental/vision
- life insurance
- short and long term disability coverage
- paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
- nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- company-paid pension plan
- business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Senior
