Territory Manager - Personal Lines

Encova•Columbus, OH

5d•Remote

About The Position

The Territory Manager - Personal Lines role is responsible for representing Encova Insurance to assigned agents, developing a deep understanding of their operations, and driving profitable multi-line growth for the organization. This remote position requires travel primarily throughout Ohio and involves achieving annual sales objectives through various communication methods including digital technology, face-to-face meetings, teleconferencing, and webinars. The role also includes managing key agency relationships and business development from an all-lines perspective in conjunction with underwriters.

Requirements

Minimum of one year of sales experience or applicable industry experience (claims, underwriting, etc.) preferred.
Bachelor's degree and prior insurance experience preferred.
Equivalent combination of education and experience may be considered.
Strong phone presence and experience with multiple outbound/inbound phone calls per day.
Proficient with corporate productivity and web presentation tools including online meetings & video conferencing.
Strong listening, communication, and presentation skills.
Ability to multi-task, prioritize, and self-manage time effectively.
Experience working with Microsoft Dynamics or similar customer relationship management (CRM) software preferred.
Scheduling flexibility including occasionally working irregular hours required.
Working knowledge of current business conditions, competition, and territory specific issues.
Knowledge of insurance rules and regulations, policy, product, and service requirements.
Strong verbal and written communication skills; including formal and informal presentation skills.
Strong consultative and negotiation skills; ability to effectively persuade and influence others.
Ability to comprehend carrier/agency reports/metrics while recognizing trends and using data for fact-based conversations.
Demonstrated creativity and strength in problem solving and developing solutions.
Must reside and work within specific U.S. states, including Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
Ideal candidates will reside in Central Ohio.

Nice To Haves

Prior insurance experience preferred.
Experience working with Microsoft Dynamics or similar customer relationship management (CRM) software preferred.

Responsibilities

Manage sales opportunities with agents through proactive outbound calls, agency visits, digital sales tools, and virtual webinars.
Drive new business quote activity and new business production.
Hold agencies accountable for building a quality book of business with Encova, managing production, profitability, and relationships.
Partner with business teams to build and maintain a sales plan and develop success plans with partner agencies.
Work with Underwriters and Production Underwriters to understand, promote, and support profit center objectives.
Participate and collaborate with profit center teams on agency development planning, execution, and monitoring.
Leverage personal relationships to achieve business outcomes.
Assist Regional Vice Presidents with prospecting, appointing, and onboarding new agencies.
Meet with agency principals for agency development conversations.
Build relationships with agency staff to increase engagement and commitment.
Provide training to agencies and new agency hires on Encova products, business processes, and guidelines.
Effectively engage with customer relationship management (CRM) and other automated resources.
Achieve target wallet shares of an agency’s book and target market shares for assigned territories.
Build and leverage Encova’s position as the trusted carrier of choice for the independent agency channel.
Strategically allocate time and resources to agencies supporting business goals.
Analyze agency issues and determine appropriate responses.
Evaluate agency performance on profit and growth and hold agencies accountable for action plans.
Communicate and deliver on Encova’s value proposition for each line of business.
Gather and share competitive intelligence, market changes, and competitive position.
Coordinate Service Team meetings and support action plans.
Attend industry events.
Perform other duties as assigned.