Territory Manager, Oncology - Halifax, Nova Scotia - Johnson & Johnson Innovative Medicine

Johnson & Johnson Innovative Medicine•Halifax, NS

5d•Hybrid

About The Position

The Territory Manager is accountable for developing and implementing business plans and sales strategies that are aligned to Company and brand specific customer objectives. Applying clinical fluency and insights based consultative selling to build support for Janssen products, gain access, and influence customer decision-making to achieve Territory sales forecasts and market share growth, serving as a partner providing valuable solutions and technical support for customers. The role requires the employee to work in a hybrid environment (virtual and in field with HCPs), while providing key field insights to their manager and/or marketing teams.

Requirements

Bachelor’s Degree
5+ years Business/Sales experience
Consultative / Insight‑Based Selling: The ability to diagnose customer needs using clinical and practice insights, tailor evidence‑based recommendations, and persuade HCPs to adopt solutions that align with patient and business outcomes.
Strategic Territory Planning & Execution: The skill to segment accounts, set priorities and measurable goals, and implement adaptive, resource‑aligned plans that drive sales, access, and market share within the territory.
Clinical & Therapeutic Knowledge: A deep, up‑to‑date understanding of relevant disease states, product data, and treatment pathways used to educate customers, support clinical decision‑making, and identify when escalation to Medical Affairs is needed.
CRM & Data‑Driven Decision Making (including Omnichannel Proficiency): The capability to use CRM and channel analytics to plan, document, and optimize outreach across in‑person and digital channels, turning quantitative and qualitative data into actionable territory decisions.
Relationship Building & Influence: The capacity to develop trusted, collaborative relationships with HCPs and internal stakeholders, influence decisions without formal authority, and mobilize cross‑functional support to achieve customer‑centric solutions.
Compliance, Ethics & Patient Safety (Everyday Integrity): Consistent adherence to regulatory, company, and pharmacovigilance requirements, timely reporting of adverse events or complaints, and transparent, ethical conduct in all interactions.
Communication & Presentation Skills: The ability to simplify complex clinical information into clear, persuasive messages for diverse audiences, and to deliver engaging, compliant presentations in both virtual and face‑to‑face settings.
Valid driver’s license & good driving history
Ability to lift a box of marketing materials (<10lbs)
Expectation to use a computer (excel, ppt, word, outlook & CRMs), tablet & web camera

Nice To Haves

Science, Business, or any Health-Related field
Healthcare, pharmaceutical or medical devices

Responsibilities

Represent Johnson & Johnson Innovative Medicine (J&J IM) with health care providers (face to face and virtual) related to our core business and activities, to achieve sales forecasts.
Cultivate relationships with key decision makers and apply compliant, consultative and persuasive, selling skills to increase access and gain product support to achieve Company and brand specific customer objectives.
Build purposeful internal and external networks to develop and drive collaborative and valuable solutions based on their knowledge of the healthcare ecosystem.
Leverage iConnect/CRM platform for planning and execution for 100% of calls, omni-channel email and suggestion deployment and educational event inputs.
Use in-depth product and clinical therapeutic knowledge to influence decision-making that benefits the patient.
Proactively research the competitive landscape to adapt strategies to build customer loyalty.
Leverage field insights to uncover education needs of HCPs, aligns those education needs to MEM led educational platforms, organizes, and executes regional learning activities for HCPs.
Deliver and advance culture of customer centricity and Everyday Integrity by leading accountability for 100% compliance with CRM deployment metrics, Healthcare Compliance, expenses, samples and training standard operating procedures (SOP) and timelines
In alignment with the annual training “Annual Complaint (Adverse Events, Special Situations, and Product Quality Complaints) Awareness Training”, report to Local Medical Safety Canada (LMSC)/Local Pharmacovigilance Team any complaints (Adverse Events, Adverse Drug Reactions and Special Situations and Product Quality Complaints) received about any J&J Innovative Medicine product, from anyone and anywhere, within one (1) business day or no later than calendar day three (3) in the event of a public holiday.
Prepare and participate in regularly scheduled calls with sales team, marketing team and all company meetings.
Prepare and complete required prework and training for all National Business Meetings and Regional Meetings and actively participates throughout.
When selected, attend, prepare, and actively participate in specific Medical Conferences.
Use quantitative data, qualitative data, and available tools to assess Territory business conditions and performance.
Build awareness of high-value customers and profiles customer base according to brand segmentation strategy.
Differentiate and target activities and resources to drive results across priority segments.
Develop and execute a compliant Territory business plan, that is customer-centric and aligns with Company objectives.
Evaluate progress and modify plan based on marketplace knowledge and customer needs.
Challenge self to employ unique and compliant strategies to gain increased access to and commitment from customers.
Adapt conventional ‘tried and true’ approaches to improve business results and efficiencies.
Find opportunities to institute new thinking.
Participate in best practice sharing discussions amongst colleagues.
Adhoc/occasional work on company workstream projects