Territory Manager, Direct to Consumer | 8 Positions Available

T-Mobile•NC-Remote, IN

3d•$77,700 - $140,100•Remote

About The Position

Territory Managers (8 Positions) | Remote, Territory-Based. Roles are remote, and candidates must reside within the territory they are applying for. Territory Manager, Direct to Consumer owns the sell-in performance of an assigned fiber territory, turning new and mature passings into installed, revenue-generating customers on pace with the market launch plan. The role exists to keep fiber build and sales execution connected, working with JV partners and Account Managers so capacity and staffing gaps are caught early rather than showing up as forecast misses. The Manager also brings local competitive insight to leadership and escalates systemic issues with a recommended path forward.

Requirements

Bachelor's Degree and 3+ years' experience in telecom, fiber/broadband, sales operations, or territory management, or a combination of education and experience deemed equivalent.
2-4 years Experience in fiber, broadband, or telecommunications, ideally with direct exposure to JV operating models or market launches
Strong ownership mentality; comfortable being the single point of accountability for a territory's forecast and results.
Working knowledge of passings, HHP, install capacity, and how a passing converts into a sale.
Able to build and maintain an accurate territory-level forecast and spot variances quickly.
Strong collaboration skills, particularly with Account Management and Sales.
Ability to gather and communicate local competitive intelligence clearly and concisely.
Clear written and verbal communication skills; comfortable presenting territory results to the Senior Manager and cross-functional partners.
Highly organized with strong attention to detail at the address level.
At least 18 years of age
Legally authorized to work in the United States

Responsibilities

Owns the day-to-day sell-in plan for an assigned territory's fiber addresses, covering new passings, mature passings, and any market launch activity within the territory.
Tracks JV install capacity at the local level and works directly with JV field/ops contacts to flag and resolve capacity issues that put HHP delivery or sales forecasts at risk.
Builds and maintains the territory-level sales forecast, reconciling actual HHP delivery against plan and flagging variances to the Senior Manager.
Partners with Account Managers to align staffing to territory demand, providing address-level detail so staffing decisions are grounded in real passing and capacity data.
Monitors and reports local competitive activity (build, pricing, promotions) within the territory and feeds it up to inform broader strategy.
Identifies underperforming addresses within the territory and drives local corrective actions in partnership with sales and JV operations.
Maintains accurate, current address-level data and reporting for the territory, and escalates cross-territory or systemic issues (capacity, staffing, competitive) to the Senior Manager with a recommended path forward.
Performs other duties and projects identified by management as needed.