Account manager, Direct to Consumer | 4 Positions Available
About The Position
This role is essential for driving business growth and operational excellence within direct to consumer organizations across the United States. It involves developing and executing business strategies to achieve subscriber growth targets and enhance customer experience metrics. The role requires coordination between the company and direct to consumer organizations to align on national initiatives, business operations, and marketing needs. Success is measured by meeting or exceeding performance expectations, subscriber growth, and effective management of direct to consumer relationships. The work impacts organizational goals by ensuring dealer alignment with company strategies and delivering consistent operational performance.
Requirements
- Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
- Business Acumen (Required)
- Business Influence (Required)
- Channel Management (Required)
- Communication (Required)
- Customer-Focused (Required)
- Indirect Sales (Required)
- Key Account Management (Required)
- Relationship Management (Required)
- Sales Management (Required)
- Strategic Planning (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- 4-7 years Sales and operational experience. (Preferred)
- 4-7 years In-depth retail experience (Preferred)
Responsibilities
- Develop and implement business strategies to achieve subscriber growth and operational goals within direct to consumer organizations
- Manage account plans and lead regular engagement with direct to consumer organization and field teams to support distribution and market initiatives
- Ensure alignment of direct to consumer channel strategies with national company initiatives and programs
- Serve as liaison for legal matters, including contract management, dispute resolution, and fraud investigations
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short-term disability
- Long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
