Territory Manager - CRM, South Texas

Abbott • United States of America : Remote, IL

2d • $83,300 - $166,600 • Remote

About The Position

The Territory Manager is a field-based position based in South Texas in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

Requirements

• A minimum of 5 years as a CRM sales representative required.
• A comprehensive understanding of cardiac rhythm management technology.
• Bachelor’s degree in a relevant technical field or equivalent and typically four plus years of progressively more responsible sales experience, including experience with medical devices.
• Working knowledge of domestic regulations relative to the medical device industry.
• A demonstrated ability to analyze and evaluate technologically complex devices; ability to work with and direct others effectively; ability to prepare and present strong written and verbal communications; and familiarity with medical device industry policies, operations and procedures.
• Documented record of delivering sales/marketing information which adds value to management's decision-making process.
• Ability to establish and maintain good working relationships with customers, physicians, hospital administrators, government agencies, medical groups, and other sales representatives.
• Demonstrated verbal and written communication, negotiation, sales, interpersonal and presentation skills.

Nice To Haves

• Prefer an advanced credential in a relevant discipline/concentration. Professional certification or designation.
• Experience working in a broader enterprise/cross division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.

Responsibilities

• Responsible for helping lead our CRM strategy within an assigned territory to accomplish planned objectives as to sales volume, market penetration, and profitability.
• As team leader, coordinates the activities of Direct Sales Representatives, Clinical Specialists, and Interns to cover implants of Abbott CRM products.
• Fully accountable for all performance metrics of quality, cost and delivery.
• Responsible for leading, facilitating, and directing the activities of subordinates.
• Responsible for managing profitability and continuing to improve our operating expenses as a percentage of sales and increase our revenue per head.
• Territory Managers will also call on physicians, medical laboratories, hospitals and hospital management to sell a variety of Abbott USD medical devices in an assigned territory.
• May conduct marketing surveys, effectiveness reviews of calls/sales activities, and territory analysis.
• Services accounts, suggests and presents new products, and takes orders.
• Promotes the process of continuous quality improvement and coordinates solutions for technical and personnel issues.
• Exercises judgment in planning and organizing work; monitors performance and reports status.
• Uses best business practices to ensure success in areas of responsibility.
• Ensures employee compliance with Abbott USD policies and practices.
• Supervises sales representatives and directs overall selling activity within assigned territory.
• Coordinates implanting schedules for Direct Sales Representatives and Clinical Specialists assigned to the Territory Manager’s team.
• Contacts, visits and interests hospital management, physicians and others in the assigned territory influencing decisions on purchasing of the Company’s products and addresses any customer questions and concerns.
• Participates in the contracting process of company products.
• Provides medical professionals with information and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Ensures that all pertinent patient information (Patient Registration Form) is completed and forwarded to patient tracking when required.
• Responsible for the management of physical inventory located within assigned territory.
• Collects and studies information about new and existing products and monitors competitor sales, prices and products.
• Analyses sales statistics; prepares reports; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Prepares special analyses as required.
• May present bids and proposals to customers.
• Remains current on developments in field(s) of expertise, regulatory requirements, as well as industry trends.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior