Territory Brand Representative

AMS Retail Solutions • Syracuse, NY

6d • Onsite

About The Position

This role involves performing all essential responsibilities for a Field Sales Representative. The primary focus is on visiting customers to service and advise on vendor products, conduct sales, and provide support services within assigned stores. This includes traveling to customer locations, maintaining product displays, responding to customer inquiries, and providing information on new products. The representative will also gather customer feedback, demonstrate equipment, provide product training, and resolve customer complaints. Additionally, the role supports sales and promotional campaigns, assists with special orders, manages inventory, and reports on sales impact. Compliance with company policies and procedures is expected, along with performing other assigned duties.

Requirements

• Travel required which may include overnight stays
• Ability to work varied hours/days as business dictates is required, including weekends
• Must be Microsoft Office proficient
• Excellent communication, presentation, written and technical skills required
• Provide a valid driver’s license and proof of insurance (must meet company’s minimum requirements)
• Provide excellent customer service to customers and vendors
• Required to lift up to 50 , this may include lifting weight above shoulders as needed
• Frequent standing, bending and twisting required

Nice To Haves

• HS diploma or equivalent required, college degree preferred
• 2 years of vendor sales experience preferred
• 1 year of field sales/customer service experience preferred
• Bilingual speaking a plus (Spanish) but not required

Responsibilities

• Visit customers to service/advise on vendor products and perform sales and support services in assigned stores
• Travel to customer locations, servicing vendor products and maintain product displays
• Receive and respond to customer inquiries, answering customer questions
• Provide new product information including receiving customer feedback regarding vendor products and services
• Support and provide product knowledge to customers by demonstrating equipment/products and providing product application training
• Resolve customer complaints and customer/vendor differences in a timely manner
• Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques
• Assist with placing special orders
• Place items on shelving units according to the plan-o-gram
• Manage and maintain inventory levels, make adjustments as required
• Report weekly summary of hours, location and sales impact
• Comply with all AMS and Customer policies and procedures
• Perform other related duties as assigned

Benefits

• Vehicle and mileage reimbursement program
• Medical, dental and vision plans
• paid holidays and PTO
• company equipment
• comprehensive compensation travel (hotel and meals) and cell phone
• 401(k)
• Company Shares through ESOP (Employee Stock Ownership Plan) with 401(k) match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED