Territory Account Manager

Peak Technologies•San Francisco, CA

About The Position

Drive the sales of service programs/products to meet/exceed customer needs as well as drive revenue. This role involves using an existing customer base and new lead information to develop and increase the sales of service offerings. The Territory Account Manager will work as an individual team member to meet/exceed individual and/or team service sales targets and goals. Responsibilities include tracking and managing sales opportunities from lead to finalization of service contracts, facilitating proper quoting, positioning, promoting and selling of services to ensure high close rates, and ensuring accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis. Building and maintaining long-term customer retention and relationships by researching and developing existing customers, as well as new leads is crucial. The role is responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined. A strategic, “One Peak” mindset is expected, managing accounts and business priorities, and working closely with various Sales Leadership. Establishing and maintaining good business relations with customers and external contacts, including the partner community, is also key. Effective working relationships, communication, and coordination with all co-workers and leadership must be maintained.

Requirements

Bachelor's degree (B. A.) from four-year college or university
Up to 5 years related experience and/or training
Equivalent combination of education and experience
Ability to perform each essential duty satisfactorily
Knowledge of Excel Spreadsheet software
Knowledge of Word Processing software
Knowledge of PowerPoint presentation software
CRM skills required
Ability to take accountability and responsibility for business target delivery and decision making.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to follow detailed instructions and utilize existing resources to solve problems.
Read and interpret documents, procedure manuals and various correspondence from both internal and external.
Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

Nice To Haves

Sales Management, organizational development skills and competencies.

Responsibilities

Drive the sale of service programs, to meet/exceed sales and margin goals.
Use existing customer base and new lead information to develop and increase the sales of service offerings.
Work as an individual team member, to meet/exceed individual and/or team service sales targets and goals.
Track and manage sales opportunities from lead to finalization of service contracts.
Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.
Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.
Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
Ensure a strategic, “One Peak” mindset – managing accounts and business priorities.
Work closely with various Sales Leadership.
Establish and maintain good business relations with customers and external contacts, including our partner community.
Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.