Terrain Park Crew Hand Administrator

Boyne Resorts • Snoqualmie Pass, WA

1d • Onsite

About The Position

Be part of a team that creates an amazing terrain park experience. The Terrain Park Hand Crew Administrator is an essential part of Terrain Park operations and guest experience including maintenance, guest communications, and mountain communications. The primary role of the administrator is the support of the Terrain Park Hand Crew’s efforts and should focus on making the guest park experience the best it can be, through maintenance, teaching park etiquette, and offering help whenever we can. Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, SnowSports School, and 10+ food and beverage establishments.

Requirements

• Skilled skier or snowboarder
• Strong customer service orientation (good with people)
• Ability to have consistent attendance, and the flexibility to work the day or evening shift
• Excellent work ethic and self-motivation
• Ability to work both independently and as part of a team
• Ability to work variable hours depending upon seasonal conditions
• Proficiency with Microsoft Office Suite
• Ability to quickly learn new software and systems specific to ski area operations
• Strong organizational skills

Responsibilities

• Work to create a park culture which is inclusive, creative, collaborative, with a safety-oriented mindset.
• Take ownership of the Terrain Park Hub on Microsoft Whiteboard.
• Assist in department purchasing via Concur.
• Assist with keeping park logs up to date with Edge Auditor.
• Assist with scheduling using UKG.
• Assist with inventory management using Maintain X.
• Check that entrance ropes/closure, boundary fence, and Park SMART signage are installed, visible, and legible.
• Open and close the Park.
• Flagging feature’s (jumps) takeoff and landing areas.
• Inspecting rail, box and jib features (take offs, sides, landings, surfaces of the feature).
• Testing Features (physically testing (ski or snowboard) the feature) to check for guest safety.
• Notify dispatch and report park opening after conducting ski through evaluation and signage, ropes, closures, etc. are in place.
• Obtaining required sign-off from Park lead, Ski Patrol, Mtn Ops and Risk Manager for new features.
• Circulate through (ski or snowboard) terrain parks regularly, ensuring signage is visible and legible, park boundaries are in place, rope lines are tight and neat, and maintenance needs for all jib features are addressed.
• Perform maintenance on features showing wear; i.e. rutted or kinked take-offs, holes in landings, thin spots, or holes in the in-run, any safety issues, etc.
• Assist Patrol with any incidents, or incident investigations.
• Communicate & educate guests about the Terrain Park, use Park SMART for reference.
• Closing the park: Taking down ropes, fences, signs for groomers.
• Perform 360 maintenance on all park features (requires skiing and snowboarding).
• Transport bamboo to correct locations (ski or snowmobile).
• Locking up tools, radios and buildings prior to leaving.
• Pick up trash: under the lift, in front of/inside top shack, and yurt.
• Collaborate with Park Grooming on complex projects including new feature construction, jib installation/removal, and special event course preparation.

Benefits

• Contribute to 401(k)
• Discretionary match for 401(k) after working 1,000 hours in a calendar year (2 year vesting cliff)
• Accrue sick time at 1 hour per 40 hours worked (maximum of 64 hours per year)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed