Termite/Wildlife Specialist

Rocket Pest Control•West Palm Beach, FL

10d

About The Position

Rocket Pest Control is hiring a full-time, non-exempt Termite/Wildlife Specialist to provide pest-control services to residential and commercial customers. The role involves inspecting homes and properties, identifying pest problems, removing pests, setting and monitoring traps and bait stations, installing Sentricon systems, and developing control strategies such as Integrated Pest Management. Specialists also provide related termite, bed bug, wildlife, moisture-control, and lawn treatments; communicate with customers about service needs and progress; and maintain assigned vehicles, equipment, tools, schedules, and service records. The position includes initial classroom and field training, ongoing training, and annual continuing-education requirements. The regular work schedule is Monday through Friday, 7:30 a.m. to 5:00 p.m., with occasional Saturdays; employees must be able to work Saturdays. Duties can require work on rooftops, in attics and crawl spaces, and on ladders up to 40 feet, as well as lifting 50 pounds or more. This is a safety-sensitive position. Applicants must pass a seven-year criminal background check, substance-abuse testing, and a three-year motor vehicle report and meet the insurer’s eligibility criteria.

Requirements

High school diploma or equivalent.
Successfully complete 30-day initial classroom and field training.
Earn a minimum of two continuing education units annually.
Valid driver’s license; at least 21 years of age with five years of driving history.
Able to use a 40-foot ladder.
Able to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull, and lift at least 50 pounds.
Excellent written and verbal communication skills, including telephone calls, follow-ups, and in-person correspondence.
Ability to calculate basic math.
Maintain alertness and work safely in a safety-sensitive position.
Able to work Saturdays.
Pass a seven-year criminal background check.
Pass substance-abuse testing.
Pass a three-year motor vehicle report and meet the insurer’s minimum eligibility criteria.

Responsibilities

Provide initial and callback pest-control services to residential and commercial customers, including spray applications, traps, gel baits, and other methods consistent with Integrated Pest Management.
Assist pest service professionals with route coverage during paid time off or staffing shortages.
Drill holes for Sentricon stations and use tools to dig trenches for liquid termite applications when applicable.
Monitor Sentricon and other bait stations at regular intervals.
Maintain customer service schedules for assigned routes and call customers before service.
Provide steam or liquid bed bug treatments and/or heat treatments.
Help install wildlife and pest traps, seal gaps or holes in structures, and apply TAP insulation or other construction methods to resolve pest issues; use a respirator when required.
Assist with moisture or vapor barriers in crawl spaces where those services are offered.
Perform duties on rooftops, in attics and crawl spaces, and on ladders up to 40 feet; photograph affected areas and show them to customers.
Communicate with customers before, during, and after service to assess and meet their needs.
Apply lawn fertilizer, monitor treatment quality, diagnose further issues, and communicate with customers.
Monitor infestation and rodent areas and pest-control methods after application, and communicate progress to customers and operations managers.
Communicate with sales staff to meet client expectations.
Participate in ongoing training programs to improve skills.
Complete and submit service-related paperwork in a timely and orderly manner.
Maintain the assigned service vehicle, equipment, and tools in clean and good working condition.
Follow driving laws and company policies when operating company vehicles.
Read and understand product and personal protective equipment labels to ensure products are properly applied, stored, and disposed of in compliance with state and federal laws.
Inspect properties for additional pest-control or lawn-service needs, generate leads or proposals, and close sales when necessary.
Participate in collections efforts.
Complete additional projects as assigned.