Terminal Scheduler I

Buckeye Partners•Corpus Christi, TX

5d•Onsite

About The Position

Buckeye Partners is currently seeking a Terminal Scheduler with experience in refined products scheduling, inventory control software, and general knowledge in the Oil & Gas Industry to join our growing team! The Terminal Scheduler role is responsible for managing adequate product inventory and tank utilization at assigned terminal location(s) by coordinating product movements with customers, terminal personnel, and 3 party companies’ schedulers dealing with pipeline, marine vessel, truck, and rail product movements.

Requirements

On-call for 24/7 support of the scheduler’s assigned terminals
High School Diploma or equivalent required
Proficiency using Microsoft Office/365 suite of tools is required
Excellent communication skills are required to be successful in this position
This position requires someone who can work well under pressure and can handle multiple tasks at once.
Excellent organizational, quantitative and analytical skills are also critical to be successful in this position.
This position requires someone who has the ability to visualize inventory while considering client needs, weather conditions, product shortages, competitor’s actions, etc.
This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
This position requires compliance with all personnel policies.

Nice To Haves

College degree in business or logistics is preferred
1+ year(s) related experience in refined products scheduling preferred
General knowledge or experience in the petroleum industry or field operations is preferred
Proficiency using inventory control software products (such as Toptech Systems, Inc.) is preferred
Occasional travel (~5%) may be required

Responsibilities

Providing exceptional customer service to terminal customers. Resolving customer questions, issues, and requests in a timely and satisfactory manner
Acts as the first-level Buckeye guide for their assigned customers to get issues to the right people/groups inside Buckeye
Understands and interprets business rules of engagement appropriately and can navigate through the nuances that are specific to the situation
Use of correct methods of communication for a given situation and correct tone to achieve positive customer interaction
Managing customer product inventory, nominations, and product allocations at each assigned Buckeye Terminal location based on current demands via communication with customers, terminal personnel, and pipeline schedulers to maximize tank utilization
Coordinating development of solutions to inventory containment and product outages with customers and supply sources
Pipeline origin and destination combination and flows, understanding of truck rack configurations, tank configurations, linefills, offloading, marine and/or rail capabilities (if applicable)
Coverage of other schedulers' terminals while on time away from Buckeye
General knowledge of M&QC (Measurement and Quality Control) parameters for your assigned facilities. Ability to troubleshoot at the appropriate level
Advises and works with commercial team on segregated/fungible tank leases, pre-and-during project involvement as appropriate
Assist with start-up of new business concepts at assigned terminals; can see the bigger picture impacts for customers past just the directly assigned terminals
Works within and understands Buckeye proprietary Scheduling Tool and Terminal Customer Portal, Tophat/TMS (terminal management systems), and Transport4
Works with terminal operators to manage and coordinate product volumes and movements into, out of, and within facility
Inventory investigations/reconciliation – daily and EOM (End of Month) inventory close assistance
Researching why drivers cannot load; check inventory levels, allocation, if products are set up for the account, and reviewing TMS event log
Brainstorming ideas that apply practical understanding of current business practices to improve current processes or how to apply to new situations
Sees the bigger picture - awareness of (especially) Buckeye assets, organization, and Teams outside of Terminal Scheduling
Manage inventory at terminal and stockholder levels to appropriately meet seasonal RVP date thresholds
Minimize any product downgrades, outages and any potential quality/regulatory issues
Works well under pressure and handles multiple tasks simultaneously
Other duties as assigned