Terminal Coordinator - Gastonia

ITS Logistics, LLCGastonia, NC
Onsite

About The Position

ITS Logistics is seeking a Terminal Coordinator to join their team. This role is crucial for supporting the daily activities of dock operations at a customer's terminal in Arizona and Colorado. The Terminal Coordinator will ensure drivers meet safety requirements and contribute to excellent customer service. ITS Logistics emphasizes personal and professional growth, offering a collaborative and innovative work environment. They are a fast-growing logistics company focused on delivering excellence and improving quality of life through their services.

Requirements

  • Experience in fleet, transportation, Warehouse operations or third-party logistics strongly desired.
  • Excellent communication skills.
  • Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with customers, drivers, peers.
  • Has a strong sense of urgency and reacts and works well in fast-paced, deadline driven, and high-pressure situations; remains calm and performs well in stressful or emergency situations.
  • Strong work ethic and internally motivated to exceed all commitments and requirements of the position.
  • Knowledge of the region and surrounding areas.

Responsibilities

  • Ensure drivers adhere to terminal flow on site.
  • Work collaboratively with drivers to ensure on time arrival and departures.
  • Monitor trailer pool to proactively escalate equipment shortages.
  • Complete safety checklists for every load entering and departing the facility.
  • Interact with facility staff, drivers, and ITS team members in a professional and respectful manner.
  • Escalate all safety violations to ITS Reno Center leadership.
  • Communicate safety expectations to drivers and team members proactively.
  • Verify all information on paperwork is correct.
  • Update applicable systems with the most up to date information for the team to have visibility and transparency of operations.
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