Terminal Operations Coordinator
About The Position
The Airside & Terminal Operations Department is seeking a Terminal Operations Coordinator to join their dynamic team. The ideal candidate will possess strong critical thinking skills and a proactive mindset to support evolving operational needs. Their effective communication and personable approach will be essential in building and maintaining relationships with key stakeholders, while delivering exceptional customer service in a fast-paced environment. This role plays a vital part in facilitating projects, ensuring regulatory compliance, and supporting day-to-day operations throughout the SAN terminals. The successful candidate will be a quick thinker and confident navigating both strategic planning and real-time decision-making to keep operations running smoothly. At the Airport Authority, Airside & Terminal Operations Department, you’ll find a team that supports not just terminal operations but each other. Collaboration and communication are at the forefront of operations every day. We take pride in ensuring the SAN traveler has a positive traveler experience. Here your work maters, from maintaining smooth daily operations to solving challenges in real time, creating a safe, welcoming, and memorable journey for the millions of passengers who travel through SAN each year, you'll play a vital role in connecting people to the places and moments that matter most.
Requirements
- An associate degree with a major in aviation management, or a related field.
- Two years of progressively responsible experience in the airport terminal operations programs administration and coordination; or an equivalent combination of training and experience.
- Maintain a valid driver’s license and the ability to maintain insurability under the Authority’s vehicle insurance policy.
- Successful completion of a fingerprint-based background investigation, training, and testing required for employment and operation and operation of Authority and San Diego County physical security, surveillance, radio and telecommunications equipment.
- Maintain a valid driver’s license and the ability to maintain insurability under the Authority’s vehicle insurance policy.
- The selected candidate must maintain flexibility in scheduling – Work rotating shifts, including nights, weekends, and holidays, to ensure continuous operational coverage
- Driving is an Essential Function
Nice To Haves
- Bachelor’s degree in aviation may be substituted for up to one year of experience.
- ACI-ICAO Airport Management Professional Accreditation Program (AMPAP), Accredited Airport Executive (AAE) (American Association of Airport Executives), Certified Member (CM) (American Association of Airport Executives), Airport Certified Employee (ACE) – Operations, Project Management Professional (PMP) designation.
Responsibilities
- Contributes to the implementation and interpretation of terminal operational objectives; identifies partnership and stakeholders needs; collaboratively determines courses of action to realize mutual agreements.
- Facilitates projects, maintenance and properties inspection, environmental, American with Disability Act (ADA) requirements, safety and security, expressive activities; commercial filming and photo shoot activities consistently with mandates.
- Identifies problems, resolves issues, and advances partnerships with stakeholders. Issues notice of violation, responds to situations, facilitates decision making and innovative approaches and practices.
- Facilitates the implementation and acceptance of programs, changes, processes, standards, contracts, and reports.
- Evaluates operational decisions and strategic implications; develops and tracks financial, reports, cost analysis, and budgetary data. Responsibilities require flexibility to work rotating shifts including weekends, holidays, and night shifts. Performs other duties as assigned.
- Driving throughout the SAN campus, including landside and airside EDR to move signage, space planning, respond to safety measure calls, and uphold day to day activities within the terminals and other areas of campus.
Benefits
- 14 paid holidays
- 18 – 33 days of vacation (PTO)
- parental and child care benefits
- salary continuance for family & parental leave
- tuition reimbursement
- retirement plan options including our comprehensive pension plan and 457 defined contribution plan
- annual employer-funded Lifestyle Spending Account, designed to support your personal development and growth activities
- multiple on-site gyms
- outdoor workspaces
- fitness discounts
- volunteer time rewards
- financial wellness advisors
- scenic walking trails
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
