Terminal Control Officer (DOT Non-Exempt V)

Maryland Department of Transportation • Baltimore City, MD

6d • Onsite

About The Position

The Maryland Port Administration (MPA) is seeking a motivated, positive, driven, and customer service-oriented marine terminal/port operations professional to take on the role of Terminal Control Officer. The primary responsibility of this position is to assign the placement of all vessels calling MPA-owned marine terminals as requested by steamship lines or their agents and collecting all information pertinent to those vessels in support of commercial maritime business moving through the Port of Baltimore. This position is located at the Dundalk Marine Terminal. The MPA is a 203-employee transportation business unit within the Maryland Department of Transportation (MDOT) and is the public face of the Port of Baltimore. The Port of Baltimore plays an integral role as an economic generator and job creator, in addition to maintaining our nation's supply chain and moving vital goods to industries and consumers. As one of the nation's top ports for total cargo tonnage and overall dollar value of cargo, the Port of Baltimore is also one of the most diverse ports in the United States with over 140,000 jobs in Maryland linked to port activity.

Requirements

• Graduation from high school or possession of a high school equivalency certificate.
• Three (3) years of professional experience in the operation of a commercial marine terminal or port facility involving the development and maintenance of operational schedules and the coordination of vessel, rail, truck, and cargo operations, requiring real-time operational decision-making and collaboration with multiple stakeholders.
• Possession of a motor vehicle operator's license valid in the State of Maryland.
• Must list driver's license number and expiration date on the application.
• Must obtain and maintain a Transportation Worker Identification Credential (TWIC).

Nice To Haves

• A bachelor's degree in Marine Transportation or Business Administration from an accredited college/university.

Responsibilities

• Assign MPA-owned berths to steamship lines or their agents upon request based on availability, efficient cargo operations, or contractual obligations of the MPA.
• Maintain a schedule of all vessel arrivals and departures from MPA-owned terminals via the use of Tidalis PortControl Berthing Management Software system.
• Act as a 24/7 emergency point of contact through monitoring phones, emails, and other forms of electronic communication.
• Visually monitor the docking and undocking evolution of all vessels mooring at MPA-owned facilities between the hours of 0700 and 1600 to record information for billing, and to provide witness in the event any damage occurs to MPA property.
• Answer external customer inquiries pertaining to general operations, maintenance needs, or various MPA policies to include vessel scheduling, crane scheduling, tariff rates etc.
• Coordinate the installation/removal of wharf logs at terminal berths in the interest of safety for persons traveling and/or working near the water at MPA-owned facilities after vessels have departed via emailed maintenance requests.
• Monitor the use of non-leased areas of MPA-owned terminals for cargo stowage via taking and recording daily measurements and submitting the results to finance for monthly billing.
• Conduct inspections of MPA-owned sheds and buildings on a rotating basis to ensure tenants are in compliance with lease terms, OSHA, and life safety standards.
• Compose and send terminal notices to tenants in the event of severe weather, construction impacting operations, or other issues that could affect terminal operations and efficiencies both inside MPA facilities and in the immediate surrounding areas via an emailed word document.

Benefits

• A selection of high-quality boots is provided with no out-of-pocket cost from the employee and continue to be covered for replacement once per year.
• Continued training and development is provided by the MPA.
• Tuition reimbursement and No Cost No Debt Program for education is available per TSHRS policy and MPA directives and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED