Tennis Shop Attendant at Northwood Club

Northwood Club • Dallas, TX

4d • Onsite

About The Position

Northwood Club is seeking a part-time Tennis Shop Attendant to support Tennis Professionals and the Pro Shop Manager in delivering a high-quality tennis experience. This role involves promoting tennis programs and assisting with sales, marketing, and maintenance of the tennis shop. The ideal candidate will work 25-30 hours per week, including evenings, weekends, and holidays.

Requirements

• Ability to work 25-30 hours per week, including evenings, weekends, and holidays.
• Ability to read and speak English.
• Ability to bend, stand, stoop, and lift at least 30 pounds of weight.

Nice To Haves

• Experience in a customer service role.
• Knowledge of tennis equipment and apparel.
• Experience with point-of-sale systems.
• Racquet stringing skills.

Responsibilities

• Ensure the facility is ready for operation and maintained throughout the day.
• Prepare coffee and tea as needed.
• Be knowledgeable about all tennis activities, including Junior Development, camps, and drills.
• Understand front desk operations and merchandise information.
• Possess knowledge of club activities, policies, and hours.
• Transfer calls and assist members with inquiries.
• Assist with inventory management for items like alcohol, strings, and grips.
• Promote sales of merchandise and services.
• Stock merchandise as required.
• Maintain a lost and found, securing valuable items.
• Greet all individuals entering the tennis shop.
• Answer phone calls courteously and professionally.
• Schedule court reservations accurately.
• Assist members with merchandise needs in a courteous manner.
• Process payments for court fees, guest fees, lesson fees, and merchandise.
• Record ticket numbers for Tennis Professionals.
• String racquets in a timely manner (if applicable).
• Maintain and track the usage of demo racquets.
• Restock the fridge during the shift and nightly.
• Stock tennis balls as needed.
• Keep the desk and counter clean and organized.
• Ensure shop cleanliness during and at the end of the shift.
• Track daily counts of members, groups, players, and spectators.
• Perform closing procedures as per checklists.
• Complete closing reports on the register, including counting money, preparing deposits, and organizing reports for the accounting department.
• Perform other duties as assigned by the Director of Tennis and Pro Shop Manager.

Benefits

• Opportunity to work at a premier country club.
• Be part of a professional team in Tennis, Golf, and Culinary.
• Contribute to a quality tennis experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed