Tennis Pro

Pyramid Global Hospitality•Wesley Chapel, FL

2d•Onsite

About The Position

The Head Tennis Professional leads daily tennis operations at Saddlebrook Resort and creates exceptional experiences for resort guests, club members, groups, and local players. This visible, hands-on leadership role combines tennis instruction, programming, team development, guest service, and business accountability. The position builds relationships, grows participation and revenue, and delivers the service standards expected of a luxury resort and private club. The role oversees professional schedules, court assignments, reservations, lessons, clinics, leagues, camps, and events; supports staff development and operational readiness; and partners with resort leadership on planning, budgets, revenue, expenses, and profit-and-loss objectives. The Head Tennis Professional teaches adults and juniors at varying skill levels, develops year-round programs, supports events and competitive play, and maintains accurate operational and financial records. The role also promotes tennis offerings, supports Tennis Pro Shop operations as needed, and coordinates with other resort departments to provide seamless guest and member experiences. The position is based at Saddlebrook Resort in Wesley Chapel, Florida. Work takes place outdoors in varying Florida weather conditions and requires active tennis instruction and demonstration. The schedule may include mornings, evenings, weekends, holidays, and peak resort periods as business demands require. Essential functions may be performed with or without reasonable accommodation.

Requirements

Professional tennis teaching experience in a resort, private club, academy, or comparable facility.
Experience teaching both adults and juniors.
Strong playing ability and comprehensive knowledge of tennis instruction, strategy, rules, etiquette, and player development.
Experience developing and managing clinics, camps, leagues, tournaments, and social programs.
Strong leadership, coaching, communication, organization, problem-solving, and guest-service skills.
Ability to build relationships and motivate a team.
Understanding of revenue generation, scheduling, budgets, expense management, and departmental financial performance.
Ability to use court reservation and scheduling technology.
Ability to work mornings, evenings, weekends, holidays, and peak resort periods as business demands require.
Ability to stand, walk, run, bend, perform repetitive tennis movements, teach and demonstrate tennis techniques for extended periods, and lift and transport tennis equipment and ball baskets.

Nice To Haves

USPTA or PTR professional certification.
Previous leadership, supervisory, or head professional experience.
Hospitality or private club experience.

Responsibilities

Lead daily tennis operations and maintain service, instruction, programming, and court-etiquette standards.
Coordinate professional schedules, court assignments, reservations, lessons, clinics, leagues, camps, and events.
Provide daily direction, coaching, and support to the professional team; assist with staffing, onboarding, training, and professional development.
Monitor courts, equipment, and operational readiness; report hazards and maintenance needs and follow weather and safety procedures.
Partner with leadership on departmental planning, budgets, revenue performance, expense management, and profit-and-loss objectives.
Deliver private, semi-private, and group tennis instruction to adults and juniors from beginner through advanced levels.
Assess player abilities and goals, create instructional plans, and conduct clinics, drills, camps, and player-development programs.
Model safe teaching practices, sportsmanship, and respect, and follow resort procedures for junior supervision and professional interactions.
Build relationships with guests and members through an approachable presence and personalized service; respond professionally to questions, requests, and feedback.
Connect resort guests, families, corporate groups, and leisure groups with appropriate tennis lessons, clinics, matches, packages, and racquet-sports experiences.
Welcome prospective and new members, explain facilities and programs, and encourage continued participation and repeat visits.
Coordinate with Reservations, Front Office, Concierge, Recreation, Sales, and other departments to deliver seamless experiences and support resort initiatives.
Develop and maintain a year-round calendar of seasonal clinics, junior and after-school programs, camps, social tennis, and competitive opportunities.
Lead or support mixers, round robins, club championships, member-guest tournaments, exhibitions, group events, and resort activations.
Oversee or support USTA leagues, club teams, ladders, and competitive play, and communicate schedules and event details.
Evaluate attendance, feedback, and program results and adjust offerings to improve engagement, court utilization, and revenue.
Promote private instruction, clinics, camps, events, and related programming to guests, members, groups, and prospective members.
Identify opportunities to increase participation and court utilization while maintaining instructional quality and service standards.
Maintain complete and accurate lesson, clinic, attendance, and revenue records and support departmental financial objectives.
Support Tennis Pro Shop operations, merchandising, inventory awareness, and retail sales as required.
Maintain professional appearance, communication, and conduct; demonstrate Pyramid values and Saddlebrook service standards.
Build teamwork across racquet sports and resort departments, resolve concerns within authority, escalate issues appropriately, and perform other related duties as assigned.