Tennis Operations

Life Time•Charlotte, NC

About The Position

The Tennis Operations Staff assists the Department Head with the day-to-day operations of the Tennis department. The role includes scheduling court time and lessons, explaining tennis programs and equipment to members, and maintaining the pro shop. Staff provide customer service intended to encourage repeat business in the Pro Shop.

Requirements

  • Working toward a High School Diploma or GED.
  • One year of customer service experience.
  • CPR and AED certification within 30 days of hire.
  • Knowledge of tennis rules and regulations, including score keeping.
  • Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

  • Computer experience.

Responsibilities

  • Greet members and schedule lessons and court time while assisting them in a friendly, professional manner.
  • Explain Tennis programs, services, and equipment to members and help them determine their individual needs.
  • Initiate, develop, and maintain personalized relationships with members.
  • Keep the pro shop neat, orderly, and well-stocked.
  • Promote and sell tennis programs, services, and equipment.
  • Assist the Department Head with inventory and product ordering.
  • Reconcile the cash register at the end of the shift.
  • Clean and maintain the Pro Shop.
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