Tennis Operations

Life Time Inc.•Charlotte, NC

About The Position

The Tennis Operations Staff assists the Department Head with the day-to-day operations of the Tennis department. The role schedules court time, educates members about tennis programs, lessons, and equipment, and maintains the Pro Shop. It also provides exceptional customer service to encourage repeat business in the Pro Shop.

Requirements

  • Working toward a High School Diploma or GED.
  • One year of customer service experience.
  • CPR and AED certification within 30 days of hire.
  • Knowledge of tennis rules and regulations, including scorekeeping.
  • Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

  • Computer experience.

Responsibilities

  • Greet members, schedule lessons and court time, and assist members in a friendly and professional manner.
  • Explain tennis programs, services, and equipment to members and help them determine their individual needs.
  • Initiate, develop, and maintain personalized relationships with members.
  • Keep the Pro Shop neat, orderly, and well-stocked.
  • Promote and sell tennis programs, services, and equipment.
  • Assist the Department Head with inventory and product ordering.
  • Reconcile the cash register at the end of the shift.
  • Clean and maintain the Pro Shop.
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