Tennis Clerk (Casual)

Human Resources Team•Waimea, HI

3d•$20 - $23•Onsite

About The Position

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more. At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Requirements

Proficient in the use of the resort’s POS system.
Ability to use the telephone.
Ability to use various office equipment including but not limited to calculators, photocopiers and facsimile machines.
Ability to prioritize and organize workload.
Able to manage stressful and challenging situations.
Able to stand and walk during most of the shift.
Able to bend to pick up merchandise and supplies; keep work area clean.
Able to lift/carry or push/pull up to 25 lbs of equipment or merchandise and supplies.
Must have the ability to communicate verbally and in writing to employees, manager and guests/clients.
Ability to communicate over the phone.
Able to perform general cashiering procedures.
Must be pleasant, friendly and smiling.

Nice To Haves

Knowledge of the game of tennis, preferred.

Responsibilities

Greet and welcome guests, personalizing the service.
Gather information from guests regarding tennis needs; arrange matches according to ability and level and skill; book courts.
Assist customers with tennis equipment demonstrations, rentals and merchandise sales; schedule lessons; prepare court for use.
Set-up ball machine, keep water coolers filled and maintain a supply of towels, cups, etc.
Keep shop and tennis facility clean and orderly.
Open and close the tennis shop each day.
May organize tournaments.
Collect payment or make charges for sales on the resort’s POS system.
Receive, stock, price and display merchandise; assist in inventory.
Answer telephone and questions regarding the tennis facility.
Process court fees and merchandise sale following procedures using the resort’s POS system.
Responsible for a cash bank and process cash, credit card and room charge transactions according to established policies and procedures.
Service guests at the courtside with water and chilled towels.
Perform other related duties as assigned or required.
Up-sell merchandise and promote other resort facilities including restaurants.