Tennis Attendant

Four Seasons Hotels and Resorts • Lanai City, HI

9d • $23 • Onsite

About The Position

The Four Seasons Resorts Lāna’i is looking for a Tennis Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. The Tennis Attendant provides exceptional guest service by welcoming and orienting guests to the tennis facility, coordinating court reservations, equipment, and ball machine usage, and delivering amenities to enhance the overall experience.

Requirements

• Successful candidate must possess legal work authorization in United States
• Holidays and weekends availability is required.
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

Nice To Haves

• Exceptional knowledge of the Resort
• Exemplifying the Golden Rule in each interaction
• Comprehensive knowledge of tennis and pickleball offerings

Responsibilities

• Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring guest comfort and satisfaction
• Maintain the cleanliness, organization, and presentation of the tennis facility, including court setup and breakdown, retail shop upkeep, and stocking of towels, beverages, and guest amenities
• Manage reservations and guest information, answer telephone inquiries, and provide accurate information about tennis and pickleball programs, resort services, and local experiences
• Develop comprehensive knowledge of tennis and pickleball offerings to anticipate guest needs, respond to inquiries, resolve concerns, and deliver personalized service that enhances the overall guest experience
• Build rapport with guests by recognizing returning players, remembering preferences, and consistently providing warm, professional, and attentive hospitality aligned with luxury service standards

Benefits

• Hourly Rate: $22.59
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed