Bilingual Tenant Services Coordinator, Baisley Pond (51935)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

68d•$30 - $33•Onsite

About The Position

The Tenant Services Coordinator provides direct care services and referrals to single, near-elderly, adult households at the 315 West 94th Affordable Housing Services Program. The Tenant Services Coordinator will work with the Assistant Site Director to promote continued stable living for households on their caseload.

Requirements

Team player and willing to work with a diverse population
Ability to problem solve and work independently
Experience working with the homeless population and/or seniors and older adults with comorbid substance abuse, mental health, medical health and/or similarly related diagnoses
Bachelor’s Degree required
Bilingual in Spanish and English required

Nice To Haves

Six months or more of human service experience preferred
degree in social work, psychology, or a related field is preferred

Responsibilities

Actively coordinate day to day on-site services for the tenants on their caseload of approximately 20-25 households and ensure all service provision is representative of RiseBoro’s mission.
Complete needs assessments and develop ongoing, tenant-centered support plans for all tenants; review support plans periodically and document the successful completion of task and objectives.
Provide ongoing case management, assistance and advocacy, providing information and referrals to community services as needed.
Ensure tenants maintain housing subsidy and benefits required to remain in permanent housing.
Assist tenants in obtaining and maintaining all government benefits for which they may qualify, conducting advocacy as needed.
Assist tenants in developing informal support networks with other tenants by facilitating opportunities for tenant’s engagements through educational workshops and other social activities including birthday parties and holiday celebrations, translate as needed.
Educate residents on the available on-site services and other community resources.
Prepare and maintain up to date records and resident files, outcomes, including residents’ personal and eligibility information, records of services provided, and all relevant correspondence.
Conduct monitoring services through friendly visits and telephone reassurance calls as well as periodic inspections with property management staff.
Work collaboratively with community partners to ensure residents are able to age in place, including coordination of home care services and proper discharge planning from inpatient facilities.
Communicate with property management and maintenance staff on resident issues and to obtain records of incidents and hospitalization during off working hours.
Participate in case conferences and coordinate with other program staff to ensure tenant and programmatic successes.
Monitor recreational activities such as art, yoga, and gardening sessions as needed.
Additional responsibilities may be added as position evolves.