TENANT SERVICES COORD

Apis Services Inc•Philadelphia, PA

2d•$0 - $45,000•Onsite

About The Position

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed. Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive. For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Requirements

Bachelor’s Degree in a Human Service field preferred
Experience in leasing, hospitality, or administrative work a plus
Housing Quality Standards or NSPIRE Certification preferred.

Responsibilities

Assist and provide Administrative Assistant functions: answer phones, greet visitors, filing, maintaining vehicle logs and repairs and creating and updating spreadsheets, etc.
Responsible for reviewing and processing Flexible Funding applications as well as maintaining spreadsheet
Manage all leasing functions for the Permanent Supportive Housing and Master Leasing/Bridge Programs.
Build and develop relationships with community landlords and property managers.
Locate and conduct HQS inspections on apartments for the program and/or coordinate HUD inspections through the Public Housing Authorities.
Negotiate lease conditions and rents with prospective landlords.
Gather proof of household income and calculate participant rent responsibility and utility allowances in accordance with HUD regulations; prepare documents for program participant signatures.
Track renewal dates for leases and rent calculations.
Enter all data, client and landlord info onto spreadsheets and Homeless Management Information System, including annual updates, rent changes, lease and inspection renewals. Provide monthly reports to Director.
Maintain all housing program data and assist in preparation for APR and HUD grant renewals.
Maintain a secured inventory of periodically verified leased property access hardware/software/codes.
Responsible for payment of all housing related bills to include utility payments, utility allowances, security deposit and rents, repairs, etc.
File documents, maintain and update all leasing files, close out leasing files when leases are not renewed.
Coordinate, schedule, and assist with program participant move in and move out of program.
Act as liaison between program participant and landlord for repairs to unit.
Conduct walk through inspections with program participate prior to entry, quarterly during program enrollment, and upon exit of the program; coordinate repairs with landlords and scheduling cleaning as applicable.
Maintain appropriate program participant census levels.
Participate in regularly scheduled meetings with both internal and external stake holders.
Additional duties as assigned