Tenant Service Coordinator (CRE)
About The Position
Located in the heart of Hell's Kitchen, this 1.8 million square foot Class A office property is currently under the management of a Court-Appointed Receiver and entering an exciting new chapter. Ownership is executing an aggressive value-add strategy focused on significant capital investment, operational improvements, and leasing activity designed to reposition the asset within the New York City office market. We're looking for an energetic, highly organized professional who enjoys working with people, solving problems, and keeping operations running smoothly. This position offers exposure to all aspects of commercial property management, making it an excellent opportunity for someone looking to build a long-term career in commercial real estate.
Requirements
- Bachelor's degree from an accredited four-year college or university
- Minimum of one (1) year of professional work experience
- Excellent organizational skills with strong attention to detail
- Outstanding customer service and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office, particularly Excel, Word, and Outlook
- Positive attitude, strong work ethic, and willingness to take initiative
- Proficiency in Microsoft Office Suite
- Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information
Nice To Haves
- Commercial real estate or property management
- Accounts payable or accounting support
- Office management or executive administrative support
- Corporate facilities or workplace operations
- Tenant services or customer service
- Hospitality or hotel operations
- Active participation in industry organizations or charitable/community involvement
- Interest in pursuing a long-term career in commercial real estate
Responsibilities
- Serve as the primary point of contact for tenant inquiries and service requests
- Coordinate and track work orders from initiation through completion
- Build strong relationships with tenants by providing exceptional customer service
- Support the Property Management team with day-to-day building operations
- Process invoices and assist with accounts payable activities
- Maintain tenant records, certificates of insurance, vendor documentation, and property files
- Assist with move-ins, move-outs, and tenant onboarding
- Coordinate meetings, prepare correspondence, and support general office administration
- Assist with vendor scheduling and contract administration
- Support budgeting, reporting, and special projects as assigned
- Help coordinate tenant events and communication initiatives
- Perform regular walkthroughs of the property to identify operational or tenant service issues
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
