Tenant Relocation Specialist
About The Position
AECOM is seeking a motivated, technical, and highly talented Tenant Relocation Specialist that will support occupied housing modernization projects by developing and maintaining the trackers, dashboards, reports, and data tools needed to manage temporary relocation, vacant unit preparation, resident-to-unit matching, and phase-by-phase move planning. This role is focused on helping project teams understand which residents need to move, when they need to move, which vacant units are available, which units are ready, and where gaps or delays could affect construction phasing. The position will work closely with relocation teams, property management, operations, resident engagement, construction teams, and program leadership to keep relocation and vacancy data accurate, current, and actionable. The ideal candidate is highly organized, analytical, detail-oriented, and comfortable translating complex resident, apartment, schedule, and unit-readiness information into clear trackers, dashboards, briefing materials, and decision-support tools.
Requirements
- Bachelor's Degree in data analytics, urban planning, public administration, business, administration, information systems, engineering, architecture plus two (2) years of relevant experience or demonstrated equivalency of experience and/or education.
Nice To Haves
- Experience developing trackers, dashboards, reports, databases, action item logs, or project controls tools.
- Experience with Power BI, Access, SQL, Python, or other data analytics tools.
- Experience translating business requirements into reporting tools, dashboards, workflows, data structures, or process improvements.
Responsibilities
- Develop, maintain, and improve master trackers for temporary relocation, move-out, move-back, vacant unit prep, resident matching, and unit readiness.
- Track resident relocation status by project, building, apartment, household, bedroom size, accessibility need, phase, target move date, actual move date, and return status.
- Build and maintain resident-to-unit matching tools using approved criteria, including bedroom size, household needs, accessibility requirements, timing, building constraints, and unit availability.
- Identify gaps between relocation demand and available vacant units, including shortages by bedroom size, accessibility need, project phase, building, or move period.
- Track vacant unit status from initial identification through resident-ready turnover, including inspections, repair needs, environmental clearance, maintenance work, cleaning, punch list correction, final acceptance, and release.
- Monitor deficiencies by unit, owner, due date, aging, status, and closeout date.
- Develop and manage vacancy forecasts by project phase, building, bedroom size, accessibility need, and move period.
- Prepare dashboards, charts, tables, PowerPoint slides, and written summaries showing units held, units in prep, units ready, units assigned, and upcoming move needs.
- Clean, validate, reconcile, and organize relocation, resident, apartment, vacancy, and unit-readiness data from multiple sources.
- Support shared trackers, databases, and workflow tools used to manage inspections, deficiencies, approvals, and turnover readiness.
Benefits
- medical
- dental
- vision
- life
- AD&D
- disability benefits
- paid time off
- leaves of absences
- voluntary benefits
- perks
- flexible work options
- well-being resources
- employee assistance program
- business travel insurance
- service recognition awards
- retirement savings plan
- employee stock purchase plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
