Tenant Improvement Project Coordinator

City Wide Facility SolutionsLenexa, KS
Hybrid

About The Position

The Tenant Improvement Project Coordinator owns the full lifecycle of project-based operational work—from scope and planning through execution and closeout—with direct accountability for timelines, budgets, quality, and client satisfaction. You will lead day-to-day project delivery, coordinate contractors, and serve as the primary contact for clients, making decisions that directly impact project profitability and client retention.

Requirements

  • 2+ years of experience in project management, operations, or a related field.
  • Proven ability to manage multiple projects and vendors/contractors at once.
  • Strong negotiation, problem-solving, and analytical skills with high attention to detail.
  • Ability to work independently, make sound decisions, and prioritize in a fast-paced environment.
  • Excellent interpersonal and communication skills with clients and contractors.
  • Proficiency with CRM systems and project management tools (e.g., Asana, Trello, Microsoft Project).
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Bachelor’s degree in Business, Project Management, or related field.
  • experience with Power BI is a plus.

Responsibilities

  • Lead all phases of assigned projects, ensuring they are delivered on time, within budget, and aligned with client expectations.
  • Act as the main contact for clients during project execution, providing proactive communication and resolving issues to maintain strong customer satisfaction.
  • Source, select, and manage independent contractors and vendors; negotiate pricing and scopes within guidelines to protect and improve project margins.
  • Monitor contractor performance and project milestones; implement corrective actions, including contractor changes or scope adjustments, to ensure quality and compliance.
  • Control project scope, schedule, and costs using structured change processes, ensuring all changes are documented and approved.
  • Use CRM and project management tools to track progress, maintain accurate records, and ensure all project information is up-to-date.
  • Partner with Sales Executives by executing projects efficiently and identifying additional service opportunities and qualified leads.
  • Travel locally (approximately 10–20%) to oversee project execution and support client and contractor relationships on-site.

Benefits

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
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