Tenant Account Reconciliation Specialist

FITCH IRICK MANAGEMENT LLC • Charlotte, NC

2d • Onsite

About The Position

The Tenant Account Reconciliation Specialist reviews lease transactions to ensure the integrity of data entered at the lease level. The role reconciles tenant payments, monitors account and property reports for discrepancies, and works with property management and affordable receipts staff to resolve payment issues. It also supports accurate move-out processing, subsidy allocation, weekly exception reporting, and monthly close or audit preparation.

The position is based onsite in Charlotte, North Carolina. The posting lists the position as full-time and also describes the work type as temporary full-time. Travel is listed as up to 10% in the job details, while the special requirements section states occasional travel up to 80%.

Requirements

• High school diploma.
• At least 2 years of housing or financial experience, or an equivalent combination of education and experience.
• Teamwork, attention to detail, self-sufficiency, and communication abilities.
• Basic understanding of financial reporting.
• Valid driver's license.
• Ability to perform office work, with potential lifting of less than 20 pounds, stooping, and bending.
• Ability to walk small to moderate distances over a variety of terrain types.
• Occasional travel; the posting gives differing estimates of up to 10% and up to 80%.

Nice To Haves

• Associate degree in Accounting, Finance, or Business Administration.
• At least 4 years of housing or financial experience.

Responsibilities

• Accurately reconcile incoming tenant payments for security deposits, rent, and other charges.
• Monitor aging, GPR, vacancy, and payment registers to identify variances, overpayments, or missing tenant payments.
• Communicate with the property management team and affordable receipts specialist to resolve payment discrepancies or delays.
• Ensure move-out charges are posted accurately and move-outs are processed within the required window.
• Support the affordable receipts specialist in reviewing and verifying subsidy deposits and billing summaries to ensure correct allocation to resident ledgers.
• Maintain clear weekly reporting to leadership on exceptions found.
• Assist with report preparation and data verification for monthly close or audit review.
• Perform other duties as assigned by the supervisor or as needed for business operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED