Reconciliation Support Specialist

Ferrellgas • United States,

1d

About The Position

Ferrellgas is seeking a Reconciliation Support Specialist to support daily cash application activities, research unapplied funds, and help resolve payment discrepancies, including overpayments and misapplied payments. The role collaborates with internal teams and customers to support accurate, timely payment processing, maintain appropriate documentation, and assist with account reconciliation activities.

Ferrellgas describes its work as providing customer service in the propane industry and meaningful moments through dependable service. The company notes that it has been recognized by Forbes as one of the Best Employers in America.

Requirements

• At least 1 year of related work experience.
• Ability to interact professionally with internal and external Ferrellgas customers.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Excellent written and verbal communication and interpretation skills.
• Detail-oriented and highly organized.
• Must be a U.S. citizen or national, a lawful permanent resident, or otherwise authorized to work in the United States.
• Must not require employment visa sponsorship now or in the future.

Nice To Haves

• Associate degree in accounting or a related field preferred.
• Experience with Salesforce, PeopleSoft, or Navision Great Plains preferred.

Responsibilities

• Post daily incoming cash.
• Create payment loaders for larger customers.
• Research unapplied payments and assist with resolving discrepancies in collaboration with team members.
• Research and resolve cash application issues.
• Communicate with customers regarding unapplied payments and related inquiries.
• Research overpayments.
• Respond to customer inquiries regarding payment application issues.
• Investigate routine payment discrepancies and work toward timely resolution.
• Assist with audit requests by gathering payment records and reconciliation documentation.

Benefits

• Medical, dental, vision, accident, and critical illness insurance.
• Company-provided short-term and long-term disability insurance, life insurance, and AD&D.
• 401(k) with company match.
• Employee Stock Ownership Plan (ESOP).
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Paid Time Off (PTO).
• Parental leave.
• Tuition reimbursement.
• Wellness program and Employee Assistance Program (EAP).
• Medicare support.
• Referral program.
• Employee discount programs and propane savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed