Temporary Worker - Usher

Katy ISD • Katy, TX

19h • Onsite

About The Position

Katy ISD Ushers are essential to the success of our events. They are responsible for providing exceptional customer service to guests attending events. This position ensures a safe, welcoming and organized environment by assisting with seating, directing guests, monitoring event areas and responding to guest needs in a courteous and professional manner.

Requirements

• Ability to comprehend English (written and oral)
• Strong communication and interpersonal skills
• Ability to remain calm and professional in high-traffic or stressful situations
• Ability to work evenings, weekends, and holidays as required by event schedule
• Ability to follow instructions and work as part of a team

Nice To Haves

• College hours, high school diploma, or GED

Responsibilities

• Greet guests in friendly and professional manner and convey general building policy information.
• Assist with scanning tickets and direct guests to appropriate seating sections.
• Assist guests in locating restrooms, concessions, exits and other venue amenities.
• Assist guests with special needs, including ADA accommodations.
• Respond promptly to guest questions, concerns or complaints and escalate when necessary.
• Assist with emergency procedures and evacuation protocols as directed.
• Positively accepts and fulfills other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED